Support Specialist

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about 4 years old

This job is no longer active

READY FOR AN EXCITING CAREER AT ALTISOURCE? 

  • Are you a quick learner who is self-motivated and able to work well independently as well as on a team? 
  • Do you make people feel comfortable as soon as you meet them? 
  • Are you are always looking for ways to create simplicity out of complexity? 

If so, nice to meet you; we are Altisource! We are seeking energetic, highly skilled self-starters who thrive in a dynamic and fast-paced environment. We can offer you an exciting career with meaningful work and great colleagues as well as many development opportunities. 

We are looking for Support Specialist to support growing Originations function in a reporting and process management capacity. You will affect customer journey in a positive way. If you are up for the challenge, keep reading! 

WHAT YOU GET TO DO 

  • Provide third Party Quality Control support, performing onshore licensed activities for TPQC clients, including reverifications, the work number and the pulling of borrower(s) credit reports.
  • Client support, stacking and submissions of Bond Loans per each Municipality's requirements, Administration of Goodbye Letters, and homeowner's insurance letters.
  • Manage all clients per SOW: Administration of Adverse Actions Notices to borrower(s). 

WHAT ABOUT YOU? You have… 

  • Effective call-handling skills and high levels of professionalism and telephone etiquette
  • Excellent organizational skills, including the ability to effectively and competently handle multiple priorities simultaneously and the flexibility and ability to quickly adapt to changes-We are a fast pace environment!
  • Excellent verbal and written communication skills
  • Commitment to excellence in customer-service-Need to be able to put people at ease!

PERKS OF WORKING AT ALTISOURCE 

Prosperity 

  • Competitive base salaries - we believe the top talent deserves the top dollar! 
  • 401k plans with company matching – we want to empower you to foster your career, and prepare for retirement 

Good Health 

  • Comprehensive Medical, Dental, and Vision insurance plans 
  • Tax-free Flexible Spending Account 
  • Life insurance, short-term, and long-term disability 

...And Happiness! 

  • Paid holidays, plus 19 days of accrued PTO for a total of 28 paid days off per year 
  • Free snacks, drinks and coffee 
  • Lots of employee engagement activities both offsite (examples include family cricket/football games, annual company celebrations and happy hours) and onsite (examples include office stress buster events, holiday parties, and quarterly Living our Values celebrations) 
  • Opportunities for you to join our community service initiatives, including Habitat for Humanity 

Are you up to the challenge? Apply today! 

Reach out to our Talent Acquisition Team directly at working@altisource.com if we can be of any assistance. 

At Altisource we value diversity, and are proud to be an equal opportunity workplace. We do not discriminate against any employee or applicant for employment on the basis of race, religion, color, sex, national origin, gender identity and/or expression, sexual orientation, age, marital status, veteran status, or disability status.