Product Operations Analyst

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Making a career change is a big decision. Why consider Aptos?

Become a part of a team that is passionate about creating and delivering cutting-edge solutions for retailers worldwide. At our company, we’re dedicated to supporting your career aspirations and helping you exceed your goals. You’ll benefit from industry-leading training, global development opportunities, and the chance to collaborate within a diverse culture across our offices in nine countries. Our inclusive culture reflects our purpose: to make a difference for every colleague, every client, every day.

As a leading provider of Unified Commerce solutions for retail, our technology empowers top retail brands by optimizing product management, promotions, merchandising, and store operations. With the global shift toward our cloud-native, microservices architecture, opportunities for career growth have never been more exciting. Today, more than 100,000 retail stores in fashion, grocery, footwear, general merchandise, discount, and sporting goods rely on our solutions to generate nearly $2 trillion in annual revenue.

We hope you’ll join us in driving innovation and delivering impactful solutions as we continue leading the Unified Commerce revolution.

Position Overview:

Aptos is looking for highly motivated and detail-oriented Product Operations Analyst to join our team. The ideal candidate will be responsible for developing and driving process improvements, data analysis, and automating processes. You will work with our team to understand key business needs, and design solutions to support our initiatives of operating efficiently at scale, accelerated development, and making data-driven business decisions.

Role & Responsibilities:

  • Collaborate with Product Owners and department leadership to identify areas of inefficiency and design solutions.
  • Work with the Director of Product Operations to develop metrics and synchronize data to generate insights that drive decision-making.
  • Provide scheduled and ad hoc leadership-level reports
  • Learn to analyze data and look for patterns and areas of improvement
  • Leverage AI technologies to enhance department operations
  • Identify work activities for process automation via existing systems, additional tools, or new development.

Qualifications:

  • Degree in Software Engineering or equivalent experience in a product or business operations role
  • Proficiency with PowerBI and Python
  • Ability to develop tools and integrate with systems to extract or manipulate data using APIs
  • Experience with integrating AI models in support of business processes
  • Skill in workflow and process documentation
  • Excellent organizational skills. Ability to track multiple projects and work items independently as well as adjust to changing priorities and evolving requirements
  • Strong interpersonal and communication skills necessary to analyze business challenges and recommend initiatives which support growth, efficiency, and productivity.
  • Ability to work independently and problem solve
  • Analytical and metrics-driven approach to projects
  • Learn and apply complex technologies and concepts quickly

Preferred Skills & Attributes: 

  • Previous experience working in an agile software development environment
  • Experience with any of the following tools: Atlassian (Jira, Confluence, Bitbucket), eazyBI, Aha!, TestRail, Tempo, Harness
  • Familiarity with AWS environments and resources
  • Highly collaborative spirit

We offer a competitive total rewards package including a base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. 

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. By submitting an application for this job, you acknowledge that any personal data or personally identifiable information that you provide to us will be processed in accordance with our Candidate Privacy Notice.