Deal Desk Analyst

See more jobs from Atlassian Pty Ltd

over 3 years old

This job is no longer active
Atlassian is continuing to hire with all interviewing and on-boarding done virtually due to COVID-19. All new and existing Atlassians will continue to work from home until it’s safe to return to our offices. When our offices re-open, every Atlassian will have the choice to work from an office or from home.

Deal Desk Analysts play a pivotal role in the Field and Sales Operations team at Atlassian. They are responsible for owning and managing the quote and contract creation process for our complex transactions from inception to booking.

We are currently looking for our first Deal Desk Analyst in Europe. You will strategically partner with the Field Sales teams to structure proposals, quotations, and contracts that mutually benefit both our external customers and our internal cross-functional teams.

In this role, you'll get to:

  • Develop a strong understanding of all Atlassian entities, our business model, and product offerings
  • Serve as the point of contact and subject matter expert on Atlassian business, operation, and revenue policies for ad hoc troubleshooting of deal issues
  • Generate and manage approvals of negotiated contracts (MSAs, ELAs, etc) as requested by the Strategic Field Sales team
  • Own the end to end Quote to Cash process from quoting to contracting to provision and invoicing for all Atlassian products including M&A products
  • Partner with cross-functional teams including Revenue Accounting and Legal to review or address revenue recognition concerns for non-standard deals
  • Perform month-end and quarter-end Deal Desk closing activities across all Atlassian entities to ensure completeness and accuracy of contract packages
  • Be responsible for order management activities and creating sales orders in the ERP/Billing system
  • Work closely with Accounts Receivable and Billing team to assist with billing and collection requirements
  • Lead and take initiative in driving process improvements and streamline current procedures

    • On your first day, we'll expect you to have:

  • A bachelor's or master's degree in Business, Finance/Accounting, Economics, or another related area
  • Several years of experience in a similar position such as Sales Operations, Deal Desk, Order Management, or Finance
  • Experience working with Direct, Channel, and Partner sales ecosystems
  • Good understanding of Software Revenue Recognition
  • High proficiency in Excel
  • Great communication skills in English, written and spoken
  • A strong sense of urgency

    • It's great, but not required, if you have:

  • Experience with SFDC and NetSuite
  • Fluency in German or French
    • More about our benefits

    Whether you work in an office or a distributed team, Atlassian is highly collaborative and yes, fun! To support you at work (and play) we offer some fantastic perks: ample time off to relax and recharge, flexible working options, five paid volunteer days a year for your favourite cause, an annual allowance to support your learning & growth, unique ShipIt days, a company paid trip after five years and lots more.

    More about Atlassian

    Creating software that empowers everyone from small startups to the who’s who of tech is why we’re here. We build tools like Jira, Confluence, Bitbucket, and Trello to help teams across the world become more nimble, creative, and aligned—collaboration is the heart of every product we dream of at Atlassian. From Amsterdam and Austin, to Sydney and San Francisco, we’re looking for people who want to write the future and who believe that we can accomplish so much more together than apart. At Atlassian, we’re committed to an environment where everyone has the autonomy and freedom to thrive, as well as the support of like-minded colleagues who are motivated by a common goal to: Unleash the potential of every team.

    Additional Information

    We believe that the unique contributions of all Atlassians is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

    All your information will be kept confidential according to EEO guidelines.

    Learn more about Atlassian’s culture, interviewing flow, and hiring process by checking out our Candidate Resource Hub.