This job is no longer active
Atlassian is continuing to hire for all open roles with all interviewing and on-boarding done virtually due to COVID-19. Everyone new to the team, along with our current staff, will temporarily work from home until it is safe to return to our offices.
This isn't your ordinary Senior Support Engineer role. If you love solving the deepest and most challenging technical problems, enjoy working with customers from around the world (startups to Fortune 500 corporations) and flourish with variety, then this job has what you are looking for. Atlassian is a rapidly growing software development company and the Support team is expanding to allow it to scale with the business. You will work directly with our customers to help unlock the potential in teams around the globe by solving, debugging and answering questions about our products and delivering the end to end Support Experience.
We're on the lookout for someone to join a team who is serious about pursuing one goal: continually improving the experience of our products! We are looking people who possess technical breadth and depth, so when the team gets stuck resolving a problem, your name comes out as the solution. You build relationships with customers where they ask for you by name? You actively guide the team from within and are the go to person for anyone outside the team. You invest in your learning and consistently attain new skills and knowledge - building up those around you. If you are nodding ‘yes’, then this could be the job for you!
About You:
You will be responsible for providing Atlassian's legendary customer service, making the best use of Atlassian products.
ABOUT THE ROLE:
More about our benefits
Whether you work in an office or a distributed team, Atlassian is highly collaborative and yes, fun! To support you at work (and play) we offer some fantastic perks: ample time off to relax and recharge, flexible working options, five paid volunteer days a year for your favourite cause, an annual allowance to support your learning & growth, unique ShipIt days, a company paid trip after five years and lots more.
More about Atlassian
Creating software that empowers everyone from small startups to the who’s who of tech is why we’re here. We build tools like Jira, Confluence, Bitbucket, and Trello to help teams across the world become more nimble, creative, and aligned—collaboration is the heart of every product we dream of at Atlassian. From Amsterdam and Austin, to Sydney and San Francisco, we’re looking for people who want to write the future and who believe that we can accomplish so much more together than apart. At Atlassian, we’re committed to an environment where everyone has the autonomy and freedom to thrive, as well as the support of like-minded colleagues who are motivated by a common goal to: Unleash the potential of every team.
Additional Information
We believe that the unique contributions of all Atlassians is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.
All your information will be kept confidential according to EEO guidelines.