Key Output

• Job Initiation

• Communications to customer, supplier and Service Department.

• Monitoring system service setups and intervals.

• Distributing system generated servicing to the correct branches and controllers.

• Co-ordinating physical servicing.

• Checking SOS sampling and logging calls for any critical sampling results.

• Updating completed services in system.

• Checking and authorizing service paperwork. (Invoices etc.)

• Enforcing service processes and keeping physical services within the correct allowed service parameters and service windows.

• Ensuring the system machine hours is correct for proper service logging.

• Logging service calls manually if and when required. (System fault, incorrect hours etc.)

• Co-ordinate ROP contract machine servicing, sampling and paperwork.

Qualification, Experience and Competencies

• Grade 12

• Technical Background

• Computer Literate

• Accuracy and attention to detail

• Negotiation Skills

• Good People Skills

• Ability to prioritize and perform under pressure.

• Technical planner or supervisor experience will be an advantage