Key Output

• Planning and coordinating of repair, service and maintenance jobs for a team of service artisans to comply

with Caterpillar standards and customer requirements.

• Planning, Prioritizing and initiation of jobs and long term planning of component change outs.

• Assist with achievement of key performance indicators (KPI’s)

• Ability to apply warranty policies and procedures. Resolve internal and external customer queries.

• Building of Bar Charts for projects.

• Timekeeping of workforce.

• Managing the work in progress (WIP), work order closing and work order history.

• Effective self-management, Control returning of components.

• Prepare reports as required and attend site meetings, customer meetings and other relevant meeting when required, FMCS and quarterly mining plan.

• Manage signed fleet downtime and ensure that correct downs are recorded on AMT

• Component change out Management as per Life cycle cost of equipment.

• Parts ordering process knowledge and parts follow up with parts department.

• Meetings and follow-ups with BRC regarding components that is under repair.

• Scheduling of LDV maintenance as per customer plan.

• Adhere to planning and scheduling SOP.

• Working hand in hand with Site Performance Manager.

Qualification, Experience and Competencies

• Matric, and trade certificate (Diesel or Earthmoving Mechanic)

• 3 years planning and scheduling experience.

• Knowledge of safety and MHSA requirements.

• SAP, CRM, AMT, processes and SAP, SIS user knowledge.

• Sound business and financial acumen; sound business communication and presentation skills.

• Advanced Microsoft Office knowledge.