Binance is looking for an experienced professional from the crypto industry to provide account coverage and support the growth of the business. This role will leverage relationship development and account management skills, combined with the production knowledge of Binance platform and trading to help clients grow their business operation in Binance. This role will help to join the individual client’s growth needs with the business development of Binance and its VIP/Institutional market. The role will also help Binance to build better production solutions for VIP and Institutional clients.
Responsibilities
Primary point of contact for a number of institutional/VIP clients.Expanding the relationships with existing customers by sustained communication, understanding of their needs.Identify growth opportunities for clients and help to acquire resources to help realise the opportunities.Help clients to navigate Binance’s product offering, VIP structure, and key updates and changes on the Binance platform. Provide support for client’s VIP upgrade and other product configurations.Analysis of user behaviour, tracking the status, finding hidden needs, writing key customer analysis reports for key clients.Requirements
At least 5 years working experience in account management/sales function from financial/trading institutions.Product knowledge from working in exchange/broker/trading firms. Understand common trading strategies and how trading firms operate to make profit.Strong client management skills including maintaining strong relationships, organizing client profiles and incentivise client business activities, etc.Strong communication skills, ability to be flexible in a variety of situations.Understanding of trading systems and API are strong plus.Ability to work under pressure.Passionate about crypto. Industry experience is highly preferred.
