Responsibilities:
Use knowledge and experience in operational management to address challenging issues in compliance operations (onboarding (retail/corporates), screening, periodic reviews, EDD, complaints management, offboarding, banking relations etc) and business operations (Outsourcing Management, IT Operations etc)Strategically analyze organizational issues in collaboration with different stakeholders across the organization, develop holistic solutions, and drive organization-wide initiatives to resolution Utilize strong statistical analysis to identify trends, perform root cause analysis, and conduct performance monitoringEffectively manage overall Operations, especially Compliance Operations, and ensure the delivery of critical operational projectsDefine, drive, and be responsible for the delivery of operational improvement projectsServe as the central coordinating function for Operations across all local and global operations, for compliance and general business operationsRequirements:
Minimum 8 years of directly related experience in a multinational operations leadership role with heavy focus on compliance with substantial knowledge of relevant global compliance regulations and the day-to-day compliance affairsMust have regulatory experience (either as an auditor/regulator or on the company side)FinTech experience is essential; crypto experience is a plusExperience in the management of operations of a retail-driven, innovative business with a large number of retail customers Highly adaptable, self-driven and able to deliver results under pressureStrong track record in working with large remote teams and confidence in managing C-suiteAble to drive and deliver high quality risk assessments, remediations, periodic/trigger reviews and enhanced due diligence projects on a global levelHighly preferred for candidates to possess ACAMS/CAMS/CCAS/ICA certifications or othersMotivated and with a growth mindset to take advantage of opportunities and able to adapt to a challenging environment. Possesses strong time management, organizational and relationship building skillsAdaptable in an evolving and fast-moving environmentGood knowledge on provisions of crypto/fiat licensed entities local laws, directives, regulations and otherwise standards applicable to subject personsGood knowledge of MiCA and upcoming regulations of related policies is a strong plusExperience in executing enterprise level remediation exercises and regulatory monitorships is a strong plus
