Binance Risk team is looking for an experienced Risk Operation Specialist to control the risks of the Binance platform and users.
As an Agent within Risk Operations, you will be required to work through a number of pre-determined fraud alerts, email alerts, SMS alerts,and service requests to determine if recent account activity is of a fraudulent nature. You will complete your investigation using multiple resources including customer contact, reviewing account activity, account rating, phone matches, IP Search, and various websites, etc.
You will investigate at-risk accounts to avoid or reduce platform losses, and educate Customers on how to maintain security and strive for loss prevention for both our account and its Customers. You are responsible for reviewing documentation, analyzing data, and determining in a timely manner whether to verify the authenticity of transactions and/or activities. Throughout this process you may need to communicate with the customer for additional information and to notify them of decisions.
An Agent within Risk Operations is organized, efficient, and driven, exhibits strong analytical skills , adapts well to change, and thrives in a collaborative team environment.