You will:
Act as the first point of contact on the People team for employees and leadersPlay a role in designing, implementing, and executing sustainable HR programs, systems, and processesFind ways to make every aspect of the employee lifecycle a delightful and hospitable experience, from onboarding to offboarding and everything in betweenPartner, investigate and resolve employee relations matters and investigations including workplace conflicts or allegations of policy and/or legal violations; work to ensure issues are properly identified, reported, investigated, and resolvedSupport recruiting for our rapidly growing organization Be a key point of contact for reporting on employee data, both internally to team members and externallyExecute HR transactions with an eye toward timely, accurate processing of employee dataSupport payroll processing through auditing of time cards, deductions, and pay stubsAssist with new hire onboarding including collecting employment verification documents Work with the Global People team to align the local HR practices with Blue Bottle’s guidelines and initiativesYou are:
Collaborative and build trust-based relationships with employeesComfortable with ambiguity, rapidly changing environments, and building from scratchMotivated to bring a hospitality mindset to our team membersDedicated to confidentiality and respecting team member data accuracy and complianceA good communicator and use a collaborative mentality in your workCurious and enjoy learning new thingsPassionate about high-quality coffee and pastriesYou have:
3+ years experience in Human Resources as an HR Generalist, HR Business Partner, or HR Operations Specialist, ideally in Consumer Retail, Food & Beverages or Hospitality industryBroad familiarity with general HR disciplines and best practices (recruiting, training, compensation/benefits) and ability to apply practices with judgment to specific situationsSpecific experience with employee relations and navigating difficult situations and conversationsSuperb judgment and integrity, including excellent decision-making skills and a bias to actionSignificant experience with Google Suite (e.g., Sheets, Slides) and Microsoft Office (e.g., Excel, Word)Strong written and verbal communication skills. Verbal and written Chinese and English proficiency is requiredAt Blue Bottle, you’ll be critical to guests enjoying delicious food and coffee just days after it’s roasted. We aim to provide delightful hospitality to everyone who visits us, in person or online.
To be considered for employment, please be sure to upload a CV/resume in English. We can’t wait to meet you!
