At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.
We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.
To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success. Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.
If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.
WHAT YOU'LL DO
- Website Updates / CMS Management
- Own the company website CMS www.braze.com and the CMS roadmap/OKRs
- Experience managing a complex marketing website across multiple stakeholders
- Collaborate with cross-functional teams including marketing, design, and development to implement website changes effectively
- Build landing pages in the CMS as needed to support OKRs and business growth needs partnering with internal or external design/brand/content teams
- Make content updates requested by cross-functional teams including updating copy, images, page templates, etc.
- Ensure consistency in branding, messaging, and user experience across all website pages
- Expertise in using website analytics (e.g. GA4), A/B testing, site personalization and user journeys to identify improvement opportunities
- Provide training and support to team members on website CMS usage and best practices
- Develop and maintain documentation for website processes, guidelines, and standards
- Excellence in verbal and written communication, and in working collaboratively with a variety of colleagues and clients in challenging circumstances
- Excellent time management, problem solving, teamwork, and communication skills
- Support the localization and rollout of regional websites
- Technical Project Management
- Own the web team service request tickets (Asana) to ensure timely review, response and completion of all tasks and projects for content and dev updates
- Groom tickets and prioritize tasks based on their importance and impact on business objectives
- Technical understanding of digital experience best practices and web services
- Strong knowledge of project management tools and processes and sprint planning for technical teams
- Oversee and run website UAT (user acceptance testing) for web releases to ensure flawless execution
- Understanding of Google Tag Manager and event tracking/tagging
- Work with legal and marketing operations team to drive accessibility, compliance and cookie management needs across sites
- Experience working with development teams and managing the workflow for developers. Knowledge of JS Frameworks (React, Typescript, Gatsby.js, Next.js, etc.) and web markup (HTML5, CSS) is a bonus
WHO YOU ARE
- Excellent project manager and attention to detail with the ability to communicate complex projects and updates to various stakeholders
- Is a problem solver and analytical thinker. Asks thoughtful questions and identifies project roadblocks and has a “figure it out” attitude.
- Takes direction and independently executes. You can problem solve while asking for guidance when needed.
- Is eager to learn in a fast paced company with changing priorities. Ready to expand their skill sets, and grow within the organization. Show up hungry to drive change.
- Can manage multiple projects at the same time. You’re excited to work on multiple things and prioritize your work by what drives business results AND what helps other teams.
- Experience with the following tools:
- Headless/Decoupled CMS
- Design: Figma
- Task management: Asana, Jira, etc.
- Legal: cookie compliance: OneTrust
- Tracking/conversions: Google Analytics, Google Tag Manager, Google Search Console, Mutiny, Braze
WHAT WE OFFER
Details of these benefits plan will be provided if a candidate receives an offer of employment. Benefits may vary by location.
From offering comprehensive benefits to fostering flexible environments, we’ve got you covered so you can prioritize work-life harmony.
- Competitive compensation that may include equity
- Retirement and Employee Stock Purchase Plans
- Flexible paid time off
- Comprehensive benefit plans covering medical, dental, vision, life, and disability
- Family services that include fertility benefits and equal paid parental leave
- Professional development supported by formal career pathing, learning platforms, and tuition reimbursement
- Community engagement opportunities throughout the year, including an annual company wide Volunteer Week
- Employee Resource Groups that provide supportive communities within Braze
- Collaborative, transparent, and fun culture recognized as a Great Place to Work®
ABOUT BRAZE
Braze is a leading customer engagement platform that powers lasting connections between consumers and brands they love. Braze allows any marketer to collect and take action on any amount of data from any source, so they can creatively engage with customers in real time, across channels from one platform. From cross-channel messaging and journey orchestration to Al-powered experimentation and optimization, Braze enables companies to build and maintain absolutely engaging relationships with their customers that foster growth and loyalty.
Braze is proudly certified as a Great Place to Work® in the U.S., the UK and Singapore. We ranked #3 on Great Place to Work UK’s 2024 Best Workplaces (Large), #3 on Great Place to Work UK’s 2023 Best Workplaces for Wellbeing (Medium), #4 on Great Place to Work’s 2023 Best Workplaces in Europe (Medium), #10 on Great Place to Work UK’s 2023 Best Workplaces for Women (Large), #19 on Fortune’s 2023 Best Workplaces in New York (Large). We were also featured in Built In's 2024 Best Places to Work, U.S. News Best Technology Companies to Work For, and Great Place to Work UK’s 2023 Best Workplaces in Tech.
You’ll find many of us at headquarters in New York City or around the world in Austin, Berlin, Chicago, Jakarta, London, Paris, San Francisco, Singapore, Sydney and Tokyo – not to mention our employees in nearly 50 remote locations.
BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER
At Braze, we strive to create equitable growth and opportunities inside and outside the organization.
Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.
We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.
Please see our Candidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.