About the role

In this particular role you will help execute and support the people's strategy for Ride Hailing within Careem, by identifying and researching issues/challenges; contributing information, analysis, and recommendations in line with Careem’s purpose, values and goals.

You will support the business by providing advice and counsel on people's matters/challenges whilst ensuring that our tigers are capable, engaged and fulfilled in their roles.

This role reports to the Director of People Engagement. This role has a moderately high level of autonomy to operate in conjunction with Business stakeholders and People team COE (center of expertise).

Responsibilities 

• Partner with business, anticipate and resolve people related queries/issues across several geographies, including UAE, KSA, Pakistan, Egypt, Jordan, Iraq, and the GCC region.
• Partnering with Talent Acquisition to provide solutions for hiring needs across various talent profiles.
• Effectively manage 3p/contractors deployed at Careem 
• Collaborating with COEs within the People Team to implement programs around Career Development, Talent Attraction, Talent Management, Performance Management & L&D programs for various employee groups across the organization. 
• Seek and listen to the feedback from colleagues and managers given that we operate in a Remote First environment. 
• Drive continuous feedback process & encourage colleagues to participate in periodic surveys. Engage managers in identifying improvement actions based on feedback.
• Analyze and leverage people i.e. employee engagement, manager feedback, turnover, etc. to understand the drivers of colleague engagement and the relationship between colleague engagement and organization performance. 
• Recommend solutions that improve outcomes in all areas of talent management.

The role holder must have the ability to

• Thrive in a fast-paced, dynamic environment.
• Help scale/manage our rapid growth 
• Work in ambiguous situations
• Do all of the above while fostering a collaborative, open, and fun culture!

Requirement

• Bachelor degree in HR Management, Organizational Psychology with a Masters /MBA preferred. CIPD or certification preferred.
• 6-8 years of experience in an HR generalist role, preferably in a high tech environment.
• Experience working with dispersed teams, supporting organizational change initiatives and implementing talent management plans for a global organization. 
• High levels of resourcefulness, influence/organizational savvy, execution skills. 
• Strong business acumen and ability to work well across different functions  
• Strong desire to help others and intellectual curiosity about people and organization challenges.
• Excellent problem-solving capabilities and judgment; ability to make sound decisions independently.
• Effective influencer, communication, and interpersonal skills; great listener.
• Analytically driven; fluent with data-driven analysis.
• Comfortable working in a constantly changing environment.
• Experience in helping organizations scale while maintaining core cultural values.
• Understanding of cultural norms, traditions, and working with diverse teams.