ChowNow is one of the leading players in off-premise restaurant technology. As takeout becomes a vital revenue stream for independent restaurants, our platform helps owners focus on what they do best—serving great food—by offering solutions across the entire digital dining experience. From building branded websites and mobile apps, to powering online orders, managing menus, consolidating delivery, and running targeted marketing, we give restaurants the tools to grow on their own terms.

We support over 20,000 restaurants across North America, helping process $1B+ in gross food sales while saving our partners over $700M in third-party commission fees. Through our white-label ordering solutions, a growing demand network (including Google, Yelp, Apple, and Snap), and a diner-friendly marketplace, we empower independent restaurants to own their customer relationships and avoid inflated pricing and fees charged by 3rd party delivery apps like Uber and Doordash. 

Founded in 2012, we’ve navigated rapid growth and transformation—from startup roots through the pandemic boom—and are now beginning an exciting new era under our CEO, Kanika Soni. As we evolve with new leadership and cutting-edge tools, we’re deepening our commitment to helping local restaurants thrive in the digital economy.

ChowNow’s Partnerships Team builds relationships with business partners and industry stakeholders to accelerate ChowNow’s mission of helping local restaurants thrive. Our team works with partners to enhance the feature set of our product offerings, drive incremental order volume, or to drive restaurant and diner referrals. ChowNow is doubling down on its partner strategy, and there is a lot of room for new ideas, implementing new programs, processes, tools, and systems to support our ambitious growth plans. 

As a Product Partner Manager, you will work with partners in the restaurant technology ecosystem that are integrated into ChowNow via our APIs. You will manage a portfolio of our most strategic product partners to enhance the relationship and surface new opportunities to grow revenue. You will act as a key point of contact for our partners, establish a regular meeting cadence, and implement a best-in-class support model to help our partners succeed. This crucial role drives business planning,  executing of programs and initiatives and works cross-functionally to support sales forecasting and planning, partner enablement, marketing, reporting, pipeline management, quarterly business reviews, and product roadmaps. 

This high-visibility role will collaborate across many functions (Product, Marketing, Design, Sales Enablement, Restaurant Success, Legal, Finance, Data, and Customer Support) to support our partners and maximize the opportunity. You will build and maintain an excellent feedback loop with stakeholders across the organization, acting as the voice of the partner to our internal teams. You will be available to internal teams to drive understanding of our partnerships and the value they deliver to ChowNow and our clients. 

Reports to Head of Partnerships & Corporate Development; No direct reports. This role may require occasional travel as needed.

This is a remote role based in the United States. Please note: ChowNow is not eligible to employ in every state and the recruiting team will confirm location and eligibility before moving past initial stages.

You put restaurants first. You deeply understand the importance of local restaurants and put them at the center of everything you do. You aim to help them not only survive but thrive.

You celebrate diversity. You recognize that diversity and inclusivity matter. You’re committed to progress, which means everyone gets the support and resources they need, no matter who they are.  You have an ability to listen to other team members' ideas and can thrive in an environment that embraces individuality. Everyone’s voice counts.

You raise your hand. You consistently go above and beyond what is asked of you. You help your peers accomplish their tasks while also excelling at accomplishing your own. When you have a smart idea, you raise your hand and share it.

You keep reaching. You set clear ambitious goals. You don’t allow yourself to become complacent with where you’re at and what you’ve done, so you seek out new opportunities and challenges.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. This is not intended to be an exhaustive list of all responsibilities, duties and skills required.

As one of ChowNow’s core values, “Celebrates Diversity”, we are committed to an inclusive and diverse work environment. ChowNow is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status.  We are committed to developing a barrier-free recruitment process and work environment, if you require any accommodation, please let us know at your earliest convenience and we’ll work with you to meet your accessibility needs.

Information Regarding Recruiting Scams: ChowNow does not engage in outreach to prospective candidates by text message about employment opportunities, interviews, or employment offers, and we do not make job offers after only one interview. ChowNow does not ask candidates to submit sensitive personal information (Passport details, banking information, etc.) as part of the interview process. ChowNow employment offers are made by a ChowNow Talent Acquisition team member with a @chownow.com email address only. ChowNow does not ask candidates to provide funds to the company for onboarding, equipment, or supplies. If you receive an employment inquiry or employment offer from a non @chownow.com email address, consider it spam.  

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