Senior Hardware Infrastructure Engineer

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16 days old

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Do you ever wonder what happens inside the cloud?

DigitalOcean (NYSE: DOCN) simplifies cloud computing so builders can spend more time creating software that changes the world. With our mission-critical infrastructure and fully managed offerings, DigitalOcean enables startups and small and medium-sized businesses (SMBs) to rapidly deploy and scale modern applications. As a remote-first organization, our employees, like our customers, are based around the world.

We want people who are passionate about optimizing and troubleshooting data center hardware at mega-scale so our customers don’t have to worry!

We are looking for a well-rounded hardware technologist who lives and breathes data center metal. Reporting to the Manager of Infrastructure Engineering Design, the Senior Design Infrastructure Engineer will build and scale hardware automation across DigitalOcean products and components and join a team of engineers who have already paved the way for the many tens of thousands of servers in our infrastructure. The ideal candidate will be eager to face new challenges as DigitalOcean continues to scale its data center footprint and explore new technologies to bring to our customers. 

What You’ll Be Doing:

  • Work with internal stakeholders to gather product requirements for hardware designs to meet the DigitalOcean mission
  • Work with vendors on specifying, qualifying, onboarding, and delivering new hardware to the DigitalOcean ecosystem
  • Participate in escalation on-call for triage, investigation, and resolution of system hardware issues in the DigitalOcean fleet (both customer-facing and internal)
  • Improve existing firmware and hardware configuration automation/validation, for both hardware platforms and components (such as NIC, Storage and BMC)
  • Lead projects on internal roadmap to improve team-owned services for both internal stakeholders and customers
  • Engage with hardware vendors about new automation features and existing bugs
  • Mentor other DigitalOcean employees on configuration management best practices, troubleshooting intuition, and clean documentation

What We’ll Expect From You:

  • Technical Degree (BS Computer Science/Engineering) or equivalent practical experience 
  • Strong understanding of x86 server hardware architecture and subsystems. Ideally, you’ve worked with non-x86 hardware too!
  • Demonstrated professional proficiency in configuration management best-practices (we use Ansible and Chef)
  • Experience automating server components at large-scale using industry-standard tooling (Redfish, IPMI, etc) including a deep understanding of benchmarking, automating test frameworks, and process automation in general
  • Practical knowledge of PXE boot, UEFI, Linux/OS boot, AMI/OEM BIOS distributions, OpenBMC/AMI/OEM BMC implementations, RAID and other storage resiliency technologies, and the full Network stack- from NIC firmware to TCP/IP
  • Adept at Linux (or Unix) operating systems. You’ll be spending a lot of time working in one!
  • Comfortable with version control systems (we use Git) and proficient in at least one programming language (such as Python or Go) 
  • Ability to participate in 24/7 on-call rotation with other members of the team
  • Excellent communication skills, both within the team and with the broader company  
  • Have an insatiable passion for hardware, both new and old

Why You’ll Like Working for DigitalOcean:

  • We reward our employees. The base salary range for this position is based on relevant years of experience and skills. Employees may qualify for a bonus in addition to base salary; bonus amounts are determined based on company and individual performance. We also provide equity compensation to eligible employees including grants of equity upon hire and the option to participate in our Employee Stock Purchase Program.
  • We value development. You will work with some of the smartest and most interesting people in the industry. We are a high-performance organization that is always challenging our teams and employees to continuously grow. We maintain a growth mindset in everything we do and invest deeply in employee development through formalized mentorship and other internal programs. We provide all employees with reimbursement for relevant conferences, training, and education.
  • We care about your well-being. In addition to cash and equity compensation, we also offer employees a competitive array of benefits. In the United States, these include health insurance, flexible vacation, retirement benefits, a generous parental leave program, and additional resources to support employees' overall well-being. While the philosophy around our benefits is the same worldwide, specific benefits may vary in other countries due to local regulations and preferences.
  • We value diversity and inclusivity. We are an equal opportunity employer and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

*This is a remote role

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