About the role

As a (Contract) Business Operations, GTM & Planning Senior Manager, you will support the execution and daily operations of the GTM & Planning team, including its leadership and its Partnership Marketing division. You will be an individual contributor working with the global team to build and achieve important programs, manage operational complexity, and lead planning excellence. This is a 6-month contract. 

• Be an operational and strategic backbone of the GTM & Planning team, ensuring projects and workflows move forward with consistency and excellence to guide Crunchyroll's global growth through its direct-to-consumer footprint presence and high-profile third-party partners such as Amazon, Apple, Roku, Comcast, Google and YouTube, PlayStation, Samsung, and many others.
• Identify gaps, improve workflows, and suggest improvements without waiting for direction.
• Oversee the development of executive-ready deliverables (dashboards, trackers, presentations, project plans), ensuring clarity, structure, and visual polish in every output.
• Be the bridge between global HQ and international teams, ensuring on time information sharing, meeting facilitation, and on actions.
• Summarize complex updates into clear insights and next steps, presenting leadership or regional leads with resulting questions or action items so that both teams can accelerate their path forward.
• In partnership with team leadership, introduce global workflows in regions to integrate regional teams into the global organization further, facilitating process implementation and roadshows to present them.
• Manage vendor operations, including POs, invoicing, briefings, contracts, timelines, and similar activities.

In the role of Business Operations, GTM & Planning Senior Manager, you will report to the VP, GTM & Partnership Marketing.

We are considering applicants for the location of Los Angeles, CA.

About You

We get excited about candidates, like you, because...

• 8+ years of experience in strategy, consulting, business operations, or project management in entertainment, media, tech, or gaming.
• Experience working and managing multiple clients in leading consulting firms, or you are an alumnus of an MBA program.
• Experience creating structured and visually refined presentation decks and spreadsheets (can maintain complex spreadsheets) for senior executives.
• Have market and business awareness to connect daily actions with broader organizational goals and priorities, and identify opportunities for value creation
• Experience improving and streamlining operational processes, managing timelines, trackers, and follow-ups.
• Experience in project managing multiple projects at a given time from concept to completion.
• Experience note-taker turning discussions into next steps.
• Experience working in a global organization and a distributed team environment with peers and partners in multiple time zones and locations across the world, with multiple cultures and backgrounds

About the Team

Both domestic and ever-expanding international efforts fuel Crunchyroll's global expansion. The GTM & Planning team works with US-based leadership and regional teams to develop go-to-market and partnership marketing plans and programs to expand Crunchyroll's growth through its direct-to-consumer presence and high-profile third-party distribution partners, delighting and super-serving anime fans, boosting its footprint and brand awareness while making Crunchyroll synonymous with anime worldwide.

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