Workplace Experience Manager (Fixed Term)

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About Crunchyroll

WE HELP EVERYONE BELONG. IT’S OUR PURPOSE.

Founded by fans, Crunchyroll delivers the art and culture of anime to a passionate community. We super-serve over 100 million anime and manga fans across 200+ countries and territories, and help them connect with the stories and characters they crave. Whether that experience is online or in-person, streaming video, theatrical, games, merchandise, events and more, it’s powered by the anime content we all love.

Join our team, and help us shape the future of anime!

About the role

We are seeking a dynamic and experienced Workplace Experience Manager to enhance our employees' overall experience within our organization. As a Workplace Experience Manager, you will play a pivotal role in creating a positive and engaging work environment that fosters collaboration, productivity, and employee well-being. 

In the role of Workplace Experience Manager, you will report to the VP, Workplace & Real Estate.

We are considering applicants for the location: Melbourne.

About You

We get excited about candidates, like you, because...

Responsibilities:

  • Oversee the day-to-day operations of the office, ensuring a clean, organized, and well-maintained environment for employees. Continue to develop and implement strategies to enhance the workplace environment, focusing on employee satisfaction, engagement, and well-being.
  • Collaborate with cross-functional teams to design and implement initiatives that promote a positive workplace culture, including planning and organizing events, workshops, and employee recognition programs.
  • Coordinate with vendors and contractors to promptly address facility-related issues, fostering proactive communication and building collaborative relationships.
  • Manage office supplies, equipment, and furniture inventory.
  • Lead efforts to enhance diversity, equity, and inclusion within the workplace, fostering an environment where all employees feel valued and respected.
  • Implement and oversee a lunch food catering program, guaranteeing a varied menu aligned with employees' dietary requirements; collaborate with catering vendors to negotiate contracts, uphold service standards, and promptly address any arising issues.
  • Plan and organize team-building activities, social events, and wellness programs to enhance employee morale and cohesion. This includes any major company holiday parties.
  • Establish and maintain health and safety protocols, continually monitor the workplace to ensure the safety of all employees, and proactively implement improvements based on evolving safety standards and employee feedback.
  • Manage the workplace experience budget efficiently, tracking expenses and identifying cost-saving opportunities.

Qualifications:

  • Proficient in Google Suite programs
  • 4+ years experience in workplace experience, facilities management, employee engagement, or related roles. 
  • Strong understanding of workplace design principles, employee well-being, and cultural dynamics.
  • Excellent interpersonal and communication skills, with the ability to engage with employees at all levels of the organization.
  • Innovative mindset with the ability to think creatively and strategically to enhance the overall workplace experience.
  • Project management skills to oversee the execution of initiatives, collaborate with various teams, and meet deadlines.
  • Proficiency in using workplace technology and tools to streamline processes and improve efficiency.
  • A passion for creating an inclusive and welcoming workplace that reflects the company's values and mission.

Join our team as a Workplace Experience Manager and play a vital role in shaping a workplace that empowers our employees to thrive, collaborate, and contribute their best work. If you are a strategic thinker, a people-focused leader, and an advocate for exceptional workplace experiences, we encourage you to apply.

Location: Melbourne

About the Team

The Workplace Team - an international cohesive group working together to ensure all of our work spaces are accessible, inclusive, enjoyable and engaging. We take into account the geographic importance and uniqueness of our offices and associates to deliver an amazing user experience.

This is a 12 month Fixed Term position and requires you to be in office Monday through Friday.

Benefits and Perks:

  • Great compensation package
  • Free Crunchyroll Premium access and Crunchyroll store discounts
  • Professional development courses and subscriptions to academic resources
  • Monthly wellness and gym allowance
  • Meals and snacks
  • Counseling, and support through Talkspace and Employee Assistance Program.
  • Brand new office with a wide range of amenities

#LifeAtCrunchyroll #LI-onsite

About our Values

We want to be everything for someone rather than something for everyone and we do this by living and modeling our values in all that we do. We value

  • Courage. We believe that when we overcome fear, we enable our best selves.

  • Curiosity. We are curious, which is the gateway to empathy, inclusion, and understanding.

  • Service. We serve our community with humility, enabling joy and belonging for others.

  • Kaizen. We have a growth mindset committed to constant forward progress.

Our commitment to diversity and inclusion

Our mission of helping people belong reflects our commitment to diversity & inclusion. It's just the way we do business.

We are an equal opportunity employer and value diversity at Crunchyroll. Pursuant to applicable law, we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Crunchyroll, LLC is an independently operated joint venture between US-based Sony Pictures Entertainment, and Japan's Aniplex, a subsidiary of Sony Music Entertainment (Japan) Inc., both subsidiaries of Tokyo-based Sony Group Corporation.

Questions about Crunchyroll’s hiring process? Please check out our Hiring FAQs: https://help.crunchyroll.com/hc/en-us/articles/360040471712-Crunchyroll-Hiring-FAQs

Please beware of recent scams to online job seekers. Those applying to our job openings will only be contacted directly from @crunchyroll.com email account.