About Flexport:
At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.
The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.
The opportunity:
Want an opportunity to work in a high impact role and make a difference in your role day to day? This is it.
We’re looking for a highly capable Business Operations Manager, Europe to join the Business Operations team and support the management of high profile change initiatives from design through implementation.
Reporting to the Sr Director, Finance & Business Operations, Europe, our Business Operations Manager will run key programs in Europe. They will operate high priority, high velocity projects from start to finish. They will oversee the scoping of initiatives, project plans and operating rhythms, and partake in stakeholder groups to execute upon these priorities.
This role is ideal for someone with 5+ years experience in; project management, analytics, business / commercial / sales operations and/or logistics (operations and/or commercial), and capable of leading complex initiatives. They will oversee important region initiatives related to strategic planning, operating rhythms and process improvement along with direct project support for company priorities. Additionally this team member will be responsible for the coaching and development of direct reports in the Business Operations team.
This role is ideal for a highly organized individual, excellent communication skills, and the ability to drive cross functional projects with little direction. It’s an exciting opportunity to contribute to company growth and corporate strategy.
You will:
- Support the Europe (and Global) Leadership Team in channeling/directing focus on key-critical initiatives to unblock teams to achieve organization goals;
- Work collaboratively with other stakeholders to solve bottlenecks and issues with current processes, prioritize potential opportunities based on impact;
- Drive development of job tools and communication materials;
- Work cross-functionally with technology teams, data analytics, operations, product, and demand teams to scalably identify, validate, and improve today’s challenges;
- Support key contributors in solving problems via deep data and process gap analysis;
- Run critical projects that align to regional objectives and initiatives with little direction;
- Be the reliable source of truth for the status of projects and hold people accountable for deliverables; and
- Be responsible for the coaching and development of direct reports on the Business Operations team.
You should have:
Hard Skills:
- 5+ years of experience in business, sales, and/or commercial operations, analytics, or consulting roles
- BA/BS degree required
- Prior management experience
- Proficiency in Excel and SQL; Python is a plus
- Experience with low-code / no-code workflow automation tools (eg. Parabola, Zapier etc)
Soft Skills:
- A self-starter with a growth mindset and high emotional intelligence
- Innately curious and resourceful, with a strong sense of ownership
- Always ready to roll up your sleeves to solve ambiguous problems
- A proactive and effective communicator, both verbal and written
- Strong critical and strategic thinking abilities
- Excellent time management skills, with a sense of urgency and flexibility
What's in there for you:
- An opportunity to contribute to one of the fastest-growing companies, where you’ll have the chance to create a global impact while being a part of a thriving multinational environment
- Daily catered lunches incl. vegetarian options, breakfast, snacks and soft drinks available in our office on daily basis
- Commute expenses: Flexport will cover home-office commuting costs for employees living outside of Amsterdam
- 25 working days as vacation days based on full time employment.
- Health insurance: Flexport offers a collective health insurance plan including a basic package and any available additional packages. Your monthly premium is fully paid by Flexport.
- A defined pension contribution scheme
- Equity program: every team member becomes a shareholder, aligning our success with yours. As a private company in a multi-trillion dollar industry, you have a direct stake in our collective growth and success.
- Employee Assistance Program through Aetna Resources for Living: Flexport provides an employer-sponsored program at no cost to you and your household members
- Parental leave benefit: Flexport is here to support you and your families in one of the most important times in life – the birth of a child! Our parental leave program allows both mothers and partners to take time off from work for pregnancy, childbirth, and to bond with your new child.
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