Empower our employees around the globe to do their best work

The People Team at Flexport is a strategic partner in driving business success through our most important asset—our people. We strive to deliver talent strategy, leadership development, and exceptional employee experiences that enable teams to thrive. Guided by our values, we empower our internal clients, build for the long term, act with an entrepreneurial spirit, and simplify complexity to create scalable, high-impact solutions. Above all, we win as a team—collaborating across the organization to help our people grow and perform at their best.

The Opportunity: Global Sales Compensation Lead

We are seeking a Senior Global Sales Incentive Lead to own and manage the end-to-end sales compensation process for our rapidly growing global sales organization. In this role, you will be a strategic partner, ensuring our sales incentive programs are not only accurate and efficient but also designed to motivate our teams and align with business goals.

This is an opportunity to leverage your deep expertise in sales compensation to build and scale a world-class program. You'll lead the operational execution of global sales plans, drive process automation, and provide crucial insights that help shape our compensation strategy. Your work will directly impact our sales team's performance and Flexport's overall success.

What You'll Do:

• Lead all aspects of sales compensation: Own the end-to-end commission and bonus process, ensuring accurate calculations and timely payouts for our global sales teams.
• Be a trusted partner: Serve as a subject matter expert, resolving compensation inquiries and disputes with precision and clear communication.
• Drive cross-functional collaboration: Partner closely with Sales Operations, Finance, Accounting, and People Operations to operationalize compensation plans, deliver accurate payouts, and manage financial accruals.
• Streamline and automate processes: Identify opportunities to simplify and automate workflows, leading configuration updates for our incentive compensation platform and introducing scalable, tech-enabled solutions.
• Provide strategic insights: Generate cadence attainment reporting for sales leadership, conduct variance analysis, and support analyses that measure compensation plan effectiveness against business goals.
• Support key initiatives: Assist with annual planning, plan design, and rollout processes, as well as the development of documentation, training materials, and policies.

You Should Have:

• 5+ years of hands-on sales compensation administration experience in a global or large-scale organization.
• 5+ years of analytical experience with a strong preference for experience with financial accruals and forecasting.
• Advanced proficiency with MS Excel/Google Sheets, including the ability to build complex formulas, pivot tables, and financial or compensation models.
• Experience with enterprise-level incentive compensation platforms such as Spiff or Xactly.
• A strong service orientation and a proven ability to partner effectively with cross-functional teams.
• Exceptional attention to detail and a passion for finding process improvements and efficiencies.
• Excellent communication and documentation skills, with the ability to convey complex information clearly.
• Experience using Salesforce is highly preferred.
• Strong organizational and time-management skills to meet tight deadlines in a fast-paced, dynamic environment.

Commitment to Equal Opportunity

At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated, and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law.

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