Referral Clerk

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19 days old

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Our Vision is to be the best choice for healthcare in our community

This opening is for a full-time Referral Clerk for our Family Practice department in Land O' Lakes. The role is primarily responsible for processing managed care referral requests for the department. Must have computer skills, authorizations experience, and phone experience.

**Minimum of 1 year previous experience required.**

WHAT DOES FMC HAVE TO OFFER ITS EMPLOYEES? 

We offer a wide choice of compensation and benefit programs that are among the best.  From competitive salaries to retirement plans. We make every effort to take care of the people who make our company great.

  • Gives you an employer that you will have pride in working for
  • Provides excellent training programs and opportunities for growth
  • Offers Medical Benefits including:
    • Employer Contributions to HSA high deductible plan
    • Discounts at our medical facilities
    • Cigna Open Access OAPIN & OAP plans
  • Supports Incentive based Wellness Programs
  • Offers company sponsored Life Insurance with buy-up provisions
  • Provides Dental, Vision, Long and Short Term Disability, Accident & Illness policy options
  • Supports Paid Time Off and Holidays
  • Gives generous 401K plan with annual 3% Employer contribution after one year of employment
  • Values and appreciates its employees
  • Boasts a reputation for superior health care and quality service

Keys to Success in this Role:

  • Prepare chart prior to visit
  • Prepare referrals and obtain authorizations. 
  • Schedule patient appointments
  • Answer phones and assist callers
  • Maintain updated network information
  • Perform incidental duties as needed

Job Qualifications:

  • 1-2 years previous referral experience
  • High School Diploma or GED equivalent
  • Strong customer service orientation
  • Time management: the ability to organize and manage multiple priorities
  • Basic computer proficiency
  • Strong team player
  • Experience with medical referrals and front office duties helpful
  • Knowledge of Managed Care preferred

Physical and Mental Demands:

  • Normal physical ability; able to sit for long periods
  • Normal concentration and normal complexity of decision making
  • High level verbal and written communication skills
  • Above average ability to manage multiple tasks simultaneously

Occupational Exposure:

  • Low risk exposure to bloodborne pathogens and chemical hazards

 

We are an Equal Opportunity Employer and make employment decisions without regard to race, gender, disability or protected veteran status