Social Media/Community Management Representatives
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Social Media/Community Management Representative (part time)
· Are you looking for an opportunity to join New Zealand’s Retail Employer of the Year?
· Are you motivated in delivering excellent service and building brand?
· Super slick with social media platforms & networking?
We have an awesome part time opportunity available now which offer a mix of working from our office in Palmerston North and from home! This role is Saturday to Monday from 9am to 3pm.
We do require candidates to be located near our Palmerston North office to attend training for the first 4 weeks, team meetings and ongoing training days when required.
About Us
You know New World, Gilmours, PAK’nSAVE and Four Square right? That’s us! We are one of NZ’s biggest companies, you just don’t know it, because in true Kiwi style – we are humble about it (apart from right now maybe)! Our Customer Service Team all play a vital role in supporting our network of 330+ stores across the North Island.
About the role
Responsible for engaging audiences across our social media platforms to increase brand loyalty grow authentic connections, and build capability within Foodstuffs North Island.
You will proactively identify solutions that enable positive business outcomes, organically being a Brand Ambassador for all FSNI brands, resulting in tangible benefits for our business! This is a key role as you will be responsible for upholding our company's positive online reputation, monitor and respond to customer complaints, questions and suggestions through all of our social media platforms.
Using this information you will provide insights and identify trends from Community activity to the Leadership team that will contribute to the ongoing strategy.
About you
You are highly motivated, with amazing communication skills, are outgoing with a great team attitude. You thrive on delivering a customer service experience second to none!
With a comprehensive understanding of various social media platforms and how to optimise content for maximum engagement, you will be super savvy with demonstrated social networking experience and a passion for social analytics and how to use key information to achieve results.
Experience awesome. Achieve Awesome. Be awesomely you.
We’re proud to have a focus on Diversity & Inclusion here at Foodies and welcome applications from you all regardless of who you are or what you do. We welcome courageous behaviour, encourage togetherness, inspire our people to be their best selves in our Foodies whānau, but most importantly we celebrate our people - our taonga, every day for being uniquely them.