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About Glovo:
We’re a Barcelona-based startup and the fastest-growing delivery player in Europe, Africa, and Western Asia. With food at the core of the business, Glovo delivers any product within your city at any time of day.
At Glovo, you’ll have the job of your life while working together towards our shared vision to give everyone easy access to anything in their city. We welcome top performers that will bring new ideas, diverse perspectives, and provide you the opportunities and freedom to grow and make a real impact on millions of lives… all while having fun!
We believe that diversity adds incredible value to our teams, our products, and our culture. We know that the best ideas and solutions come by bringing together people from all over the world and by fostering a culture of inclusion where everyone feels heard and has the chance to make a real impact. It's because of this that we are committed to providing equal opportunities to talent from all backgrounds.
In your application, please feel free to note which pronouns you use (For example: she/her/hers, he/him/his, they/them/theirs, etc).
Your work-life opportunity:
The Customer Experience Associate Business Product Manager (ABPM) will lead the process of gathering and defining business requirements for product requests and will act as the main point of contact with the Product department regarding Customer Experience improvements
Be a part of a team where you will:
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Be the Customer Experience point of contact for Product department
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Be the Customer “advocate” in all Product developments
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Gather and define business requirements and build product requests
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Analyze impact of different product requests to help their prioritization
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Review and align Product Initiation Documents
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Follow-up product developments to ensure they meet business requirements
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Coordinate the deployment of new product functionalities with departments across Glovo
You have:
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Preferably a degree in Administration, Economics, Information Technology, Engineering or equivalent (Master's Degree would be advantageous)
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Analytical mindset
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2 to 3 years Experience in: (1) Defining business requirements for technology projects; (2) Project management and delivering projects
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Great communicator (presentations are your thing) and people skills
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Advanced level in English (written and spoken), Spanish is bonus
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Ease in learn fast and adapt yourself to different business situations
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Problem solver and results-driven, with a can-do attitude. You have the ability to work independently and have outstanding stakeholder management skills.
Experience our Glovo Life benefits:
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Enticing equity plan
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Top-notch private health insurance
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Monthly Glovo credit to spend on our restaurant products and zero delivery fee on all Glovo orders!
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Discounted gym memberships
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Flexible time off (take the time you need) and hybrid working model (own your time)
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Enhanced parental leave including nursery support!
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Online therapy and wellbeing benefit
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External learning budget
What you’ll find when working at Glovo:
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Gas: Driven to deliver quality results quickly
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Good Vibes: Bring positivity and communicate openly
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Stay Humble: Self-aware and open to learning
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Care: Uplift people and the planet
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Glownership: Act as proud owners
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High Bar: Focus on Top Performance
If you believe you match these values, we look forward to meeting you!
Wanna take a peek into what it's like to work at Glovo? Follow us on Instagram and like us on Facebook!