Operations Data Analyst (They/She/He)

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over 2 years old

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About Glovo:

We’re a Barcelona-based startup and the fastest-growing delivery player in Europe, Africa, and Western Asia. With food at the core of the business, Glovo delivers any product within your city at any time of day.

At Glovo, you’ll have the job of your life while working together towards our shared vision to give everyone easy access to anything in their city. We welcome top performers that will bring new ideas, diverse perspectives, and provide you the opportunities and freedom to grow and make a real impact on millions of lives… all while having fun!

We believe that diversity adds incredible value to our teams, our products, and our culture. We know that the best ideas and solutions come by bringing together people from all over the world and by fostering a culture of inclusion where everyone feels heard and has the chance to make a real impact. It's because of this that we are committed to providing equal opportunities to talent from all backgrounds. 

In your application, please feel free to note which pronouns you use (For example: she/her/hers, he/him/his, they/them/theirs, etc).

Your work-life opportunity:

Glovo is looking for a passionate, proactive, data-driven and hands-on professional to support our Live Operations Strategy & Analytics department in our headquarters in Barcelona. You will act and operate as a startup within a startup, providing both strategic thinking and analytical skills to help building excellence in Operations.

Be a part of a team where you will:

  • Do in-depth understanding of the company, the operations model in Glovo and their KPIs and drivers to provide advice to the different team business
  • Contribute to the business discussion by suggesting different and novel analysis approaches 
  • translate business queries into quantified & insightful reporting and KPIs to assess performance and determine the effectiveness of the implemented initiatives
  • Own creation and structure of Live Operations KPIs, ensure they are properly implemented in the DDBB
  • Define and design dashboards to give visibility to the top-management of the Live Operations performance
  • Establish close working relationships with stakeholders 
  • Follow a data-driven decision-making process
  • share continuous status reports and actionable summary reports to the team
  • Give life to your craziest ideas and have an immediate impact
  • Report to the Customer Compensations Manager
  •  

You have:

  • 1-2 years of experience working on analytics in a similar/relevant industry
  • Demonstrated proficiency in working with clean & optimized SQL and python, querying mid to large volumes of data.
  • Good understanding of how to extract insights from Data Warehouses
  • Ability to summarize and represent data (e.g descriptive statistics and graphs).
  • Ability to create robust, insightful, and story-telling visualizations using modern BI & Analytics tools and ability to identify data Issues. 
  • Familiarity with a collaborative environment and/or version control (GitHub, Git).
  • Understanding of A/B test principles, in order to design, conduct and analyze different experiments.
  • You are eager to learn, hungry for knowledge, and want to work towards growing in your career from day one.
  • You are independent in solving problems within your own capabilities and proactive to ask for support when the task is beyond your own expertise
  • You take part in team and company activities helping to build a fun and inclusive work environment
  • You are happy to help out other co-workers.
  • You volunteer for work that you can and learn along the way (and you’re not afraid to take on new challenges).
  • You are not afraid of giving/receiving constant & honest feedback.
We are always looking for the best candidates, so if you think you would be a good fit even if you don't meet 100% of the requirements we would love to hear from you!

Experience our Glovo Life benefits:

  • Enticing equity plan (if applicable)
  • Top-notch private health insurance
  • Monthly Glovo credit to spend on our restaurant products and zero delivery fee on all Glovo orders!
  • Discounted gym memberships
  • Flexible time off (take the time you need) and hybrid working model (own your time)
  • Enhanced parental leave including nursery support!
  • Online therapy and wellbeing benefit
  • External learning budget

What you’ll find when working at Glovo:

  • Gas: Driven to deliver quality results quickly
  • Good Vibes: Bring positivity and communicate openly
  • Stay Humble: Self-aware and open to learning
  • Care: Uplift people and the planet
  • Glownership: Act as proud owners
  • High Bar: Focus on Top Performance
If you believe you match these values, we look forward to meeting you!
 
Wanna take a peek into what it's like to work at Glovo? Follow us on Instagram and like us on Facebook!
Glovo is transforming the way consumers access local goods, enabling anyone to get almost any product delivered in minutes. Our on-demand logistics connect customers with independent local couriers who acquire goods from any restaurant or store in a city, as well as deliver urgent packages for a variable fee. For additional information on Glovo, please visit https://about.glovoapp.com/