About Glovo:
We’re a Barcelona-based startup and the fastest-growing delivery player in Europe, Africa, and Western Asia. With food at the core of the business, Glovo delivers any product within your city at any time of day.
At Glovo, you’ll have the job of your life while working together towards our shared vision to give everyone easy access to anything in their city. We welcome top performers that will bring new ideas, diverse perspectives, and provide you the opportunities and freedom to grow and make a real impact on millions of lives… all while having fun!
We believe that diversity adds incredible value to our teams, our products, and our culture. We know that the best ideas and solutions come by bringing together people from all over the world and by fostering a culture of inclusion where everyone feels heard and has the chance to make a real impact. It's because of this that we are committed to providing equal opportunities to talent from all backgrounds.
In your application, please feel free to note which pronouns you use (For example: she/her/hers, he/him/his, they/them/theirs, etc).
Your work-life opportunity:
This role will require a mix of operations, planning, analytical skills, and creativity to tackle different challenges. The couriers, Glovers for us, are a key player in Glovo’s marketplace and effective demand planning ensures the fleet's long-term sustainability, as well as its healthy contribution to the operational performance and user experience across all the Polish cities in which Glovo operates.
Be a part of a team where you will:
- Be a part of the Supply Excellence Team, and support the continuous improvement of operation processes that directly impact key KPIs, such as Delivery Time, Minutes Blocked, Efficiency, Cancellations, etc.
- Support operations, by creating new dashboards and procedures, that will give visibility on the performance of the main operational KPIs.
- Think out of the box to bring new ideas of process improvements that will be game changer to ensure the best user experience related to Glovers (couriers).
- Work closely with all the verticals from the Operations team (Supply Growth, Special Projects) to plan, execute, and monitor projects related to operations and the Glovers (couriers) contribution to the user experience.
- Be responsible for deep-diving into data and have a complete understanding of factors affecting the efficiency of our operations, and how we can improve them.
- Collaborate closely with members of other teams in Glovo Poland, as well as with regional teams.
You have:
- 3+ years of experience in highly demanding positions (operations, demand planning, consulting, investment banking, etc.).
- Ideally, experience in departments: Business Intelligence, Planning, Processes, Project Management, Analytics, Strategy.
- Passion about analytics: you enjoy deep diving into problems to find the root cause.
- Analytical skills are a must.
- Experience in working databases, SQL, coding (Python / R) is a plus.
- Experience in startups, technological platforms, or the on-demand industry is a plus.
- Results oriented, analytical mindset to re-think our processes is a must.
- Deep understanding of the user experience and operational levers to improve it.
- Degree in Engineering, Economics or similar preferred.
- Excellent communication, the ability to engage with the stakeholders.
- Fluent English and Polish.
Experience our Glovo Life benefits:
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Enticing equity plan
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Top-notch private health insurance
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Monthly Glovo credit to spend on our restaurant products and zero delivery fee on all Glovo orders!
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Discounted gym memberships
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Flexible time off (take the time you need) and hybrid working model (own your time)
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Enhanced parental leave including nursery support!
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Online therapy and wellbeing benefit
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External learning budget
What you’ll find when working at Glovo:
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Gas: Driven to deliver quality results quickly
- Good Vibes: Bring positivity and communicate openly
- Stay Humble: Self-aware and open to learning
- Care: Uplift people and the planet
- Glownership: Act as proud owners
- High Bar: Focus on Top Performance