Operations Analyst (They/She/He)

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7 days old

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About Glovo:

We’re a Barcelona-based startup and the fastest-growing delivery player in Europe, Africa, and Western Asia. With food at the core of the business, Glovo delivers any product within your city at any time of day.

At Glovo, you’ll have the job of your life while working together towards our shared vision to give everyone easy access to anything in their city. We welcome top performers that will bring new ideas, diverse perspectives, and provide you the opportunities and freedom to grow and make a real impact on millions of lives… all while having fun!

We believe that diversity adds incredible value to our teams, our products, and our culture. We know that the best ideas and solutions come by bringing together people from all over the world and by fostering a culture of inclusion where everyone feels heard and has the chance to make a real impact. It's because of this that we are committed to providing equal opportunities to talent from all backgrounds. 

In your application, please feel free to note which pronouns you use (For example: she/her/hers, he/him/his, they/them/theirs, etc).

Your work-life opportunity:

As an Operations Analyst, you will be responsible for controlling and analyzing the operations results of South West Europe’s cities and accountable for the financial budget of the region. Also you will help the local teams to define the best fleet size per city to accomplish operations goals. 

Be a part of a team where you will:

  • Analyze in detail the cities that will be under your scope so as to extract local peculiarities that the system should consider and find the levers to pull in our operational portfolio.
  • Build new tools to improve and automatize the visibility of metrics in the department.
  • Develop order forecasts at daily level with a short term horizon.
  • Run an efficient continuous improvement by understanding which assumptions have been generating the biggest demand plan error and bias.
  • Work very close with local teams, to ensure the best in class operations in the region.
  • Proactively perform analysis to come up with insights to help improve forecast accuracy, reduce operational errors and costs.
  • Understand and challenge the operations model in Glovo.
  • Give life to your craziest ideas and have an immediate impact.
  • Commit to contributing to Glovo’s growth globally, getting the job done.
  • Actively collaborate with your colleagues and learn from each other in a supportive environment that allows you to grow, develop and make a difference

You have:

  • A degree (or equivalent) in a related discipline such as engineering, mathematics or supply chain management.
  • 1-2 years working experience acquired in consumer goods, pharmaceutical, or healthcare companies with demonstrable knowledge in the areas of supply & demand planning or any role related to data analyst.
  • Strong analytical and problem-solving skills. Data-driven decision-making.
  • Proficiency in Excel and English.
  • SQL knowledge and the will to become professional in a couple of months.
  • Advanced knowledge in statistics, forecasting and forecasting methods, with an understanding of their financial and operational impacts.Ability to present and convince by data, you know how to explain things in an understandable way.
  • Embrace the ‘autonomous attitude’ and a positive mindset.
  • Ability to manage the big picture, and the smallest details. You're always on top of your deadlines and an organization freak.
  • Ability to take initiative in a constantly changing work environment where you will be challenged every day!
  • An empathetic, inclusive and curious attitude
We are always looking for the best candidates, so if you think you would be a good fit even if you don't meet 100% of the requirements we would love to hear from you!


  • Knowledge of visualization tools such as Looker, Tableau, or QlikView.
  • Professional experience in a business analyst, data analyst, data scientist, or similar.
  • Machine Learning understanding.

Experience our Glovo Life benefits:

  • Enticing equity plan
  • Top-notch private health insurance
  • Monthly Glovo credit to spend on our restaurant products and zero delivery fee on all Glovo orders!
  • Discounted gym memberships
  • Flexible time off (take the time you need) and hybrid working model (own your time)
  • Enhanced parental leave including nursery support!
  • Online therapy and wellbeing benefit
  • External learning budget

What you’ll find when working at Glovo:

  • Gas: We work with energy, innovation and passion for what we do. We are committed.
  • Care: We act in the best interest of a sustainable future.
  • Good vibes: We always see the positive side in every situation and act with fairness and honesty with everyone regardless of gender, sexual orientation, religion, and abilities.
  • Stay Humble: We embrace mistakes and feedback to learn from them. 
  • Glownership: We roll up our sleeves and get work done no matter our position and level.
If you believe you match these values, we look forward to meeting you!
Wanna take a peek into what it's like to work at Glovo? Follow us on Instagram and like us on Facebook!

Glovo is transforming the way consumers access local goods, enabling anyone to get almost any product delivered in minutes. Our on-demand logistics connect customers with independent local couriers who acquire goods from any restaurant or store in a city, as well as deliver urgent packages for a variable fee. For additional information on Glovo, please visit https://about.glovoapp.com/