If you’re here, it’s because you’re looking for an exciting ride. 

A ride that will fuel up your ambitions to take on a new challenge and stretch yourself beyond your comfort zone. 

We’ll deliver a non-vanilla culture built on talent, where we work to amplify the impact on millions of people, paving the way forward together. 

Not your usual app. We are the fastest-growing multi-category app connecting millions of users with businesses, and couriers, offering on-demand services from more than 170,000 local restaurants, grocers and supermarkets, and high street retail stores. We operate in more than 1500 cities across 23 countries. 

Together we revolutionise the way people connect with their everyday needs, from delivering essentials to connecting our ecosystem of users through innovative solutions powered by technology. For us, every day is filled with purpose.

What makes our ride unique? 

🤝 Our culture and strong values. 

💪 Our career development philosophy. 

🤝 Our commitment to being a force for good. 

We have a vision: Building the largest marketplace in your city, to give access to anything in minutes. And this is where your ride starts.

YOUR MISSION

Join us and become a key member of Glovo's GE operations team! We offer a challenging and dynamic environment with many opportunities for learning and development.

The couriers are the key player in Glovo’s marketplace. We are looking for Operations Senior Analysts who will find the balance between creativity and data-driven objectivity in such a way that they carry out projects that seem impossible until they come true.

You will be in charge of providing & analyzing data to the team. Through analytics you will ensure we always have the right strategic data in place in order to take the best operation decisions having direct impact on the Local P&L

THE JOURNEY

• Provide analytical support to the team throughout deeper understanding of Glovo's operations model
• Perform analysis to come up with insights to help improve KPIs
• Understand and fix data reliability issues
• Act as the main data POC for the department supporting with data, reporting and adopting a data driven approach
• Help to find insights through data analysis during the couriers first deliveries in order to maximize retention
• Own dashboards and build new tools to improve the visibility of metrics in the department
• Develop analytical frameworks and models for the area and be able to instruct and communicate for all the department
• Understand and deep-dive into the data to understand the reasons and the levers we can act upon to improve KPIs (and be accountable for them)
• Evaluate strategic opportunities, performing a broad range of quantitative analyses and A/B tests
• Understand local needs, and put yourself in the skin of the courier - understand who they are.
• Work closely with local/regional stakeholders, product teams and development teams, serving as a bridge between product and operations, to define how to best set up and enable  products, monitor and give visibility of metrics and KPIs.
• Deep-dive on business metrics, in order to explore areas of opportunity and enable data-driven decision-making, based on applied statistics and probability techniques
• Build optimization processes to define the best tuning of every feature on each geography.

WHAT YOU WILL BRING TO THE RIDE

• Passion about analytics: you enjoy deep diving into problems to find the root cause
• Problem-solving skills: no problem is too small or too big
• Excel / Google Sheets proficiency
• Proficient in SQL (Python will be considered as plus)
• Knowledge of visualization tools like Tableau, Looker, Data Studio & Qlikview
• Exceptional verbal and written communication skills (Georgian & English is a must)
• Proactive, organized, and obsessed with details
• University degree in a relevant field (economics, mathematics, organizational sciences and similar).
• 2+ years of experience in similar roles. Experience in Logistics would be a plus.
• Ability to manage multiple tasks, prioritize workload, and handle a fast-paced environment.
• Ability to work both independently and within a team.
• Capable of executing tasks quickly while maintaining a high standard of quality.
• Very Hands-on, willingness to get hands dirty, go on the field and support all verticals of the company.
• Experience in KPIs tracking and creation and optimization expertise

Individuals representing diverse profiles, and abilities, encompassing various genders, ethnicities, and backgrounds, are less likely to apply for this role if they do not possess solid experience in 100% of these areas. Even if it seems you don't meet our musts don't let it stop you, we are all about finding the best talent out there! Skills can be learned, and embracing diversity is invaluable.

We believe driven talent deserves:

• 🌟 An enticing equity plan that lets you own a piece of the action.
• 💪 Top-notch private health insurance to keep you at your peak.
• 🍔 Monthly Glovo credit to satisfy your cravings!
• 🏖️ Extra time off, the freedom to work from home two days a week, and the opportunity to work from anywhere for up to three weeks a year!
• 👪 Nursery support.
• 🧠 Online therapy and wellbeing benefits to ensure your mental well-being.

Here at Glovo, we thrive on diversity, we believe it enhances our teams, products, and culture. We know that the best ideas come from a mashup of brilliant diverse minds. This is why we are committed to providing equal opportunities to talent from all backgrounds - all genders, racial/diverse backgrounds, abilities, ages, sexual orientations and all other unique characteristics that make you YOU. We will encourage you to bring your authentic self to work, fostering an inclusive environment where everyone feels heard. 

Feel free to note your pronouns in your application (e.g., she/her/hers, he/him/his, they/them/theirs, etc).

So, ready to take the wheel and make this the ride of your life? 

Delve into our culture by taking a peek at our Instagram and check out our Linkedin and website!