About Glovo:
We’re a Barcelona-based startup and the fastest-growing delivery player in Europe, Africa, and Western Asia. With food at the core of the business, Glovo delivers any product within your city at any time of day.
At Glovo, you’ll have the job of your life while working together towards our shared vision to give everyone easy access to anything in their city. We welcome top performers that will bring new ideas, diverse perspectives, and provide you the opportunities and freedom to grow and make a real impact on millions of lives… all while having fun!
We believe that diversity adds incredible value to our teams, our products, and our culture. We know that the best ideas and solutions come by bringing together people from all over the world and by fostering a culture of inclusion where everyone feels heard and has the chance to make a real impact. It's because of this that we are committed to providing equal opportunities to talent from all backgrounds.
In your application, please feel free to note which pronouns you use (For example: she/her/hers, he/him/his, they/them/theirs, etc).
Your work-life opportunity:
We need a 360º, analytical and data-driven person to take full ownership of our Operations in the North of Spain. Go-to-action attitude is crucial in this job, so we need a thinker but also a problem-solver with a 100% hands-on attitude.
For this role you need a well rounded personality and diverse skills to improve our operations in Spain, lead a talented team of relentless ops passionates and bring them to the highest level of performance. Your role will make you deal with multiple concurrent decisions in very different cities, including topics such as supply management, ops planning, performance analysis, team management and much more.
Be a part of a team where you will:
- Manage the regional operations end-to-end, ensuring we get to our ambitious targets
- Become the senior management right-hand in any topic related to operations in any city in the North, setting region-wide targets and defining the 70/20/10 operational strategy
- Be prepared to take quick data-driven actions with limited historic available, and be flexible to change course if needed
- Lead the team in your Region, by hiring, training and mentoring your team members
- Standardize processes across the different cities and geographies under your scope, building tools to speed up Local teams’ autonomy
- Work with local providers, local teams, and global teams (partner operations, legal, etc), to ensure the best in class operations in the region
- Leading product implementation and development processes.
- Cultivate relationships internally to be the voice of your cities within Operations’ teams, and also externally to truly understand the local needs of our riders, partners and customers
- Lead by example by being incredibly truth seeking, making data-driven decisions, and setting the high standards for your team
- Bring our (hopefully your) operations’ team to the next level!
You have:
- Minimum of 5+ years of experience, including 2+ years in an operational environment and 2+ years managing teams. Having worked with senior management is a plus.
- The skills to manage the big picture and the smallest details. You´re always on top of your deadlines and you demonstrate to be an organization freak!
- Track record of success delivering and implementing new solutions/processes/standardization
- Experience on KPIs tracking and creation and optimization expertise
- Problem solver, data-driven decision-making with an analytical approach
- Proficiency skills in Excel/Google Sheets are a must
- SQL knowledge is a plus
- Experience in similar industries, strategy/operations’ consulting or technology companies will be valued
- Ability to balance swift pace of execution with attention to detail
- Proficient in English and Spanish
- Analytical profile, goal-oriented, and teamwork
- Owner and accountable
Experience our Glovo Life benefits:
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Enticing equity plan
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Top-notch private health insurance
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Monthly Glovo credit to spend on our restaurant products and zero delivery fee on all Glovo orders!
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Discounted gym memberships
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Flexible time off (take the time you need) and hybrid working model (own your time)
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Enhanced parental leave including nursery support!
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Online therapy and wellbeing benefit
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External learning budget
What you’ll find when working at Glovo:
- Gas: Driven to deliver quality results quickly
- Good Vibes: Bring positivity and communicate openly
- Stay Humble: Self-aware and open to learning
- Care: Uplift people and the planet
- Glownership: Act as proud owners
- High Bar: Focus on Top Performance