If you’re here, it’s because you’re looking for an exciting ride. 

A ride that will fuel up your ambitions to take on a new challenge and stretch yourself beyond your comfort zone. 

We’ll deliver a non-vanilla culture built on talent, where we work to amplify the impact on millions of people, paving the way forward together. 

Not your usual app. We are the fastest-growing multi-category app connecting millions of users with businesses, and couriers, offering on-demand services from more than 170,000 local restaurants, grocers and supermarkets, and high street retail stores. We operate in more than 1500 cities across 23 countries. 

Together we revolutionise the way people connect with their everyday needs, from delivering essentials to connecting our ecosystem of users through innovative solutions powered by technology. For us, every day is filled with purpose.

What makes our ride unique? 

🤝 Our culture and strong values. 

💪 Our career development philosophy. 

🤝 Our commitment to being a force for good. 

We have a vision: Building the largest marketplace in your city, to give access to anything in minutes. And this is where your ride starts.

 

THE JOURNEY

As a Q-commerce Retail Account Manager, you'll own key retail partnerships across specialized categories like Electronics, Beauty, Parapharmacies, Toys, Pets, and Vapes. Your role is both strategic and commercial — you’ll drive growth, boost sales, and build long-term partner success in a fast-paced, ever-changing environment.

WHAT YOU WILL BRING TO THE RIDE

• Identify, onboard, and launch new retail vendors across multiple verticals.
  
  
• Build and manage strong, long-term relationships with partners to ensure optimal performance.
  
  
• Drive revenue growth through strategic account planning, category development, and promotional campaigns.
  
  
• Analyze data to uncover insights, trends, and performance gaps, and take action to optimize partner success.
  
  
• Collaborate cross-functionally with Operations, Marketing, and Product teams to execute joint business plans.
  
  
• Monitor key commercial KPIs — including GMV, order volume, retention, and margins — and ensure alignment with targets.
  
  
• Develop and negotiate commercial terms, including commission structures and marketing agreements.
  
  
• Seek out and unlock upselling or cross-selling opportunities within existing accounts.
  
  
• Stay on top of market trends and competitor activity to inform pricing, assortment, and go-to-market strategies.
  
  

Individuals representing diverse profiles, and abilities, encompassing various genders, ethnicities, and backgrounds, are less likely to apply for this role if they do not possess solid experience in 100% of these areas. Even if it seems you don't meet our musts don't let it stop you, we are all about finding the best talent out there! Skills can be learned, and embracing diversity is invaluable.

Qualifications

• Experience: 2–3 years in account management, category management, business development, or sales, ideally in e-commerce or retail.
  
  
• Commercial Acumen: Proven ability to manage a sales pipeline, negotiate deals, and deliver against revenue targets.
  
  
• Retail/Vertical Knowledge: Familiarity with categories like Electronics, Beauty, Pets, or similar sectors.
  
  
• Data-Driven: Strong analytical mindset with experience using CRM tools and analytics platforms to inform strategy.
  
  
• Communication: Excellent interpersonal and stakeholder management skills, both internally and externally.
  
  
• Entrepreneurial Mindset: Proactive, adaptable, and comfortable taking ownership in a fast-moving, high-growth environment.
  
  
• Tech Fluency: Comfortable using digital tools, e-commerce platforms, and performance dashboards.
  
  
• Results-Oriented: Focused on driving measurable outcomes with a strong bias for action.
  
  

We believe driven talent deserves:

• 🌟 An enticing equity plan that lets you own a piece of the action.
• 💪 Top-notch private health insurance to keep you at your peak.
• 🍔 Monthly Glovo credit to satisfy your cravings!
• 💳 Discounts on transportation, food, and even kindergarten expenses.
• 🏊 Discounted gym memberships to keep you energized.
• 🏖️ Extra time off, the freedom to work from home two days a week, and the opportunity to work from anywhere for up to three weeks a year!
• 👪 Enhanced parental leave, and office-based nursery.
• 🧠 Online therapy and wellbeing benefits to ensure your mental well-being.

Here at Glovo, we thrive on diversity, we believe it enhances our teams, products, and culture. We know that the best ideas come from a mashup of brilliant diverse minds. This is why we are committed to providing equal opportunities to talent from all backgrounds - all genders, racial/diverse backgrounds, abilities, ages, sexual orientations and all other unique characteristics that make you YOU. We will encourage you to bring your authentic self to work, fostering an inclusive environment where everyone feels heard. 

Feel free to note your pronouns in your application (e.g., she/her/hers, he/him/his, they/them/theirs, etc).

So, ready to take the wheel and make this the ride of your life? 

Delve into our culture by taking a peek at our Instagram and check out our Linkedin and website!