Quality Assurance Supervisor
Shifts-Sunday to Wednesday 5:30 am - 4:00 pm , Wednesday to Saturday 5:30 am - 4:00 pm, Sunday to Wednesday-2:00 PM - 12:30 AM
Factor a brand of HelloFresh is seeking a Quality Assurance Supervisor. The Quality Assurance Supervisor will lead our QA team to ensure Good Manufacturing Practices (GMPs) and meet our high-quality standards to provide the best service to our customers. The Quality Assurance Supervisor is responsible for all supporting food safety and quality assurance related internal audits in adherence with regulatory standards. The position supervises and supports all hourly Team Members (TMs). Additionally, the position supports development, implementing, and managing food safety and quality control systems designed to ensure compliance with internal and regulatory requirements.
You will ….
- Provide employee training and instructions to provide advice on how to perform their task (FSQA checks, inspections, documentation, expectations, training)
- Work towards continuous improvement in all areas. Ensure all actions better the business of HelloFresh and do not break any company policies.
- Develop, motivate, engage, coach, and inspire a team of hourly FSQA technicians, creating a positive team dynamic that encourages all employees to provide feedback and drive change
from within. Provide all employees with the necessary tools, proper training, and corrective direction while evaluating team productivity and accomplishments. - Maintain accurate documentation regarding GMPs, HACCP, Holds, Calibration, standard operating procedures (SOP’s) and any other FSQA requirements.
- Initiates RCA investigations, executes pending preventive and corrective action requests (CAPA), including nonconformities from holds, internal and external audits.
- Report food safety and quality problems to personnel with authority to initiate action.
- Use structured problem solving and sound process design skills to improve operations as it relates to the product safety
You are…
- A leader that fosters team cooperation for a large group of employees
- Maintain momentum and keeping employees on task to meet goals and deadlines
- Leadership: train and develop a large group of employees, ongoing process improvement
- Performance Management: for assigned production lines, hiring, promotions, performance reviews
- Problem Solving/Analysis: professional, confidential
- Results Driven
- Communication Proficiency: speak to employees with tact and diplomacy
- Time Management: tracking/monitoring production and maintaining productivity
- Technical Capacity: Sanitation, food safety & quality, computer literacy to input information into the computer
- Learning Orientation: able to take direction and relay information to employees
At a minimum, you have…
- Associate degree or related leadership work experience.
- At least 3 years of work experience in quality assurance should be combined with a
demonstrated track record of accomplishments as a FSQA leader, and with satisfying
customers in technology-driven, developing companies. - Expected to obtain certification as a power material handling equipment operator
- Plus, if bilingual in Spanish
- Basic math skills (addition, subtraction, multiplication, division, and fractions).
- Basic computer skill knowledge.
You’ll get…
- Competitive salary, 401k with company match that vests immediately upon participation, and company equity plan based on role
- Generous PTO, including sabbatical, and parental leave of up to 16 weeks
- Comprehensive health and wellness benefits with options at $0 monthly, effective first day of employment
- Up to 75% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, and Factor_)
- Access to 7 different Employee Resource Groups (ERGs) including those for BIPOC, women, veterans, parents, and LGBTQ+
- Inclusive, collaborative, and dynamic work environment within a fast-paced, mission-driven company that is disrupting the traditional food supply chain
This job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify, or reassign work tasks and responsibilities as needed to meet changing business needs, operational requirements, or other factors.
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