Our Company
The team
GPS (GlobalLogic People Support) in Hitachi Digital covers a variety of HR processes, including benefits administration, onboarding, compensation and more. We provide support to our employees, managers and team colleagues with HR related questions and tasks, as well as, working closely with HR teams globally to deliver excellent HR operations service.
In this role, as a member of the GPS EMEA region (11 countries) you will be responsible for coordinating and administering the day to day operations of our employee benefits programs to ensure the EMEA Benefits Team delivers comprehensive and professional service.
The role
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You will coordinate daily benefits processing, including enrolments, deregistration and dealing with employees requests in the Jira system.
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Administration of benefits within the EMEA region.
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Resolve benefit related issues and respond to employee queries.
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Administration of pension plans, including enrolments, deregistration, and changes in contributions percentage.
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Take service to the next level by ensuring professional, high quality and timely service delivery within your designated area.
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Participate in internal and global HR projects to improve user experience and deliver top-class service.
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Store and maintain employee application and consent forms related to benefits/pension.
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Provide monthly benefits reports to the Finance and Payroll teams for salary calculation and vendor payments.
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Participate in projects related to improving efficiency and work quality.
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Updating knowledge base with any benefits related changes, including policies, guidelines, etc.
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Creating and maintaining reports in relation to benefits utilization, satisfaction and annual membership information as required.
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Coordinating with benefits providers regarding any discrepancies or accesses to the benefits platforms issues.
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Closely working with other HR teams and support functions.
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Learn the practical application of labor law in various European countries.
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Collaborate with managers and employees across the world.
What you’ll bring
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Customer Service experience
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Understanding of Global HR processes (experience in HR Shared Service environment would be an asset)
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Fluent in English – written and verbal
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Fluent in Polish - written and verbal
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Experience in employee benefits administration
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Excellent MS Office knowledge and skills
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HR systems practical knowledge (will be an asset)
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Attention to detail
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Ability to work independently and prioritize tasks effectively
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Adaptability and willingness to learn new skills
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Anchored knowledge of relevant HR processes
About us
We’re a global, 1000-stong, diverse team of professional experts, promoting and delivering Social Innovation through our One Hitachi initiative (OT x IT x Product) and working on projects that have a real-world impact. We’re curious, passionate and empowered, blending our legacy of 110 years of innovation with our shaping our future. Here you’re not just another employee; you’re part of a tradition of excellence and a community working towards creating a digital future.
Championing diversity, equity, and inclusion
Diversity, equity, and inclusion (DEI) are integral to our culture and identity. Diverse thinking, a commitment to allyship, and a culture of empowerment help us achieve powerful results. We want you to be you, with all the ideas, lived experience, and fresh perspective that brings. We support your uniqueness and encourage people from all backgrounds to apply and realize their full potential as part of our team.
How we look after you
We help take care of your today and tomorrow with industry-leading benefits, support, and services that look after your holistic health and wellbeing. We’re also champions of life balance and offer flexible arrangements that work for you (role and location dependent). We’re always looking for new ways of working that bring out our best, which leads to unexpected ideas. So here, you’ll experience a sense of belonging, and discover autonomy, freedom, and ownership as you work alongside talented people you enjoy sharing knowledge with.
We’re proud to say we’re an equal opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, age, disability status or any other protected characteristic. Should you need reasonable accommodations during the recruitment process, please let us know so that we can do our best to set you up for success.