ServiceNow Developer

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Hi,

 

About Company:-

For over 100 years, Hitachi Vantara Federal has been inventing the future through an innovative mindset and leading the way in data-driven solutions. Hitachi Vantara Federal is meeting an urgent and fast-growing demand that combines technology, intellectual property, and industry knowledge to deliver data-managing solutions. Our company is positioned to continue to deliver extraordinary outcomes that help enterprises improve their customers’ experiences, develop new revenue streams, and lower the costs of businesses. We drive advantage for our clients by combining IT, operational technology (OT), and domain expertise. Join our team today to help continue to make the extraordinary happen.

 

ServiceNow-Automation Developer 

Job purpose

The ServiceNow Developer is a key role for infrastructure automation and process improvement. This role provides support for Hitachi’s Global Delivery and Development Centres (GDDC).

This role is responsible to liaise with internal and external parties to develop ServiceNow technology used in Infrastructure operations and GDDC, provide technical advice to management and integrate with other systems like Infra/process management, and ensure that GDDC comply with security/audit requirements.

Responsibilities

·        Proficient in developing, integrating and maintaining applications using ServiceNow Platform technology and tools.

·        Configure and develop ServiceNow platform and integrate with other systems like Infrastructure workflow and process management.

·        Write test scripts, performing unit tests and performing peer review.

·        Perform advanced administration activities such as managing Integrations and system level configurations

·        Work with extended teams to manage systems and infrastructure required for ongoing development and releases

·        Get creative Pick up new technologies and platforms as they are introduced and identify how they can solve current business and technology gaps

·        Preferably holds certifications in ServiceNow System Administration and ServiceNow Application Developer.

·        Strong problem-solving ability

·        Basic understanding of application architecture in order to identify quality issues related to design or distribution of application components

·        Must be self-driven, fast learner and delivery focused.

·        Maintain systems security and compliance with ISO-27001 and PCI-DSS.

·        Develop/maintain system implementation documents, knowledge base, service reports and operational procedures.

·        Assist with identification of implementation risks and with development of mitigation or risk-avoidance plans.

·        Determine operational feasibility by evaluating analysis, problem definition, requirements, solution development, and proposed solutions.

·        Improves operations by conducting systems analysis; recommending changes in policies and procedures.
Evaluates tools and processes.

·        Updates job knowledge by studying state-of-the-art development tools, programming techniques; participating in educational opportunities; participating in professional organizations.

·        Provides information by collecting, analyzing, and summarizing development and service issues.

·        Having hands on experience on scripting will be added advantage.

·        Strong written and spoken English language skills.

Profile

Technical Skill Set

Essential

  • Minimum 6 years of ServiceNow Development.
  • Good analytical and troubleshooting skills.
  • Capable of designing new test scenarios & scripting.
  • Ability to work independently with minimal supervision.
  • Quick learner and adaptable to changes.

 

Desirable

  • Experience with Data Centre infrastructure, such as storage arrays, Fibre Channel and Ethernet switches, and server systems.
  • Other scripting languages, such as Perl, Shell... etc
  • Experience with open source systems management and development tools, such as: Nagios, Apache, Ansible, and git.

 

Competencies

·        Degree in Computer Science, Information Systems, or related disciplines.

·        6+ years of experience with ServiceNow development.

Requirement of Health and Security
  • Take reasonable care for their own health and safety and that of others, who may be affected by what you do or do not do at work.
  • Cooperate with your Employer on matters of Health and Safety.
  • Abide by the Hitachi Vantara and Customer Information Security policies, Acceptable Usage policies, Guidelines and Procedures.
  • Maintain security awareness appropriate to the level of duties being performed.
  • Report suspected vulnerabilities, breaches and/or misuse of Hitachi Vantara data/systems to a manager, IT support staff or the Information Security Officer.