HBX is a global e-commerce platform and retail destination for the world’s most well-known and up-and-coming brands in menswear, womenswear and lifestyle from around the world. Curating a truly global and exciting assortment at the leading edge of culture, HBX focuses on delivering the latest, trend-setting fashion, accessories, shoes, home and lifestyle goods to its customers. With the HBX e-commerce platform shipping to over 80 markets worldwide, it has a retail store in Hong Kong.
We are seeking a Customer Care Consultant to join our team! As the first point of contact, this position will be responsible for handling daily communications with our global customers in a timely and professional manner. An understanding of how the e-commerce business operates will be beneficial to this role and the ability to work cross-functionally with all e-commerce departments will also be crucial. You will be working with a team to provide exceptional customer service. So if you are a talented individual with a strong work ethic and are interested in establishing your career in e-commerce, then we want to meet you!
Responsibilities:
Requirement:
If you think you’ve got what it takes, please provide your cover letter, CV, and expected salary.
This position is based and located in Hong Kong. Candidate must be eligible to work in Hong Kong.
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