Senior System Administrator (Networking) (Contractor)

about 2 months old

This job is no longer active

With unmatched technology and category-defining innovation, Icertis pushes the boundaries of what’s possible with contract lifecycle management (CLM). The AI-powered, analyst-validated Icertis Contract Intelligence (ICI) platform turns contracts from static documents into strategic advantage by structuring and connecting the critical contract information that defines how an organization runs. Today, the world’s most iconic brands and disruptive innovators trust Icertis to fully realize the intent of their combined 10 million contracts worth more than $1 trillion, in 40+ languages and 93 countries.

Who we are: Icertis is the only contract intelligence platform companies trust to keep them out in front, now and in the future. Our unwavering commitment to contract intelligence is grounded in our FORTE values—Fairness, Openness, Respect, Teamwork and Execution—which guide all our interactions with employees, customers, partners and stakeholders. Because in our mission to be the contract intelligence platform of the world, we believe how we get there is as important as the destination

We are looking for a highly qualified and driven System/Network Administrator to become part of our team and lead the development, implementation, maintenance, and improvement of our organization's network/IT infrastructure. You will be in charge of the installation, configuration, maintenance, and support of our organization's IT infrastructure from end to end. Your main goal will be ensuring the smooth operation and security of our systems/network while delivering effective technical support to end-users. The ideal candidate should have a strong background in system administration, networking, and troubleshooting, along with excellent communication and problem-solving skills. You need to monitor system performance, and analysis, report the incidents and problem tickets, and follow up with stakeholders (service providers and vendors) until the closure following the defined processes. Providing technical support, managing knowledge (SOPs, support documents, etc.)

Responsibilities:

Oversee and handle the organization's IT infrastructure, including servers, networks, and cloud services, to proactively detect and fix potential issues, and find ways to improve things like bandwidth usage, latency, and packet loss.

Set up and install network equipment, such as routers, switches, ISE, firewalls, WLC, access points, and voice communication platforms, and audio/video solutions across offices.

Keep and apply network security policies, including firewalls (ASA, Meraki), VPNs, Cisco ISE, and IDS/IPS.

Address findings from security audits and vulnerability assessments and put in place necessary security measures to guard against unauthorized access and cyber threats.

Deal with system/network incidents, diagnose connectivity issues and find and fix network-related problems.

Help end-users with network-related issues and provide quick support.

Willing to work in different technology areas like Azure AD, Office 365, and Ticket Support based on need and bandwidth availability.

Do regular maintenance tasks, including firmware updates, system patches, and configuration backups.

Plan for capacity to ensure system/network scalability and reliability.

Keep detailed and current network documentation, including network diagrams, configurations, and procedures.

Follow Change management, Document network changes and update network inventories.

Use network monitoring tools to keep track of the health and performance of network components.

Produce regular system/network performance reports for management and stakeholders.

Skillset:

Bachelor's degree in computer science, Information Technology, or a related field. Equivalent work experience will be considered.

Proven experience (5+ years) as a System/Network Administrator or similar role.

Understanding of networking concepts and protocols (TCP/IP, DHCP, DNS, VLAN, IPsec, OSPF, EIGRP, etc.).

Hands-on experience with network equipment (LAN, WLAN, WAN) and technologies, including Cisco, or equivalent.

Familiarity with network security practices and tools (firewalls (like ASA, Meraki), IDS/IPS, ISE, VPNs, etc.).

Knowledge of network monitoring and management tools like ManageEngine Syslog, and OpManager.

Familiarity with video conferencing systems, collaboration tools, audio/video codecs, EPABX, MTR, MS Teams DR, and unified communication platforms.

Ability to diagnose and resolve system/network-related issues effectively.

Strong analytical and problem-solving skills, with the ability to prioritize and manage multiple tasks effectively.

Excellent communication skills, both written and verbal, with the ability to communicate technical concepts to non-technical users.

Knowledge of scripting languages (e.g., PowerShell, Bash, HTML) for automating routine tasks and system administration processes will be an added advantage.

Relevant certifications such as CCNA, or CompTIA Network+ and MS Certified will be a plus.

Icertis, Inc. provides Equal Employment Opportunity to all employees and applicants for employment without regard to race, color, religion, gender identity or expression, sex, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Icertis, Inc. complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. If you are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to [email protected] or get in touch with your recruiter.

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Icertis is not open to third party solicitation or resumes for our posted FTE positions. Resumes received from third party agencies that are unsolicited will be considered complimentary.