Before jumping in on all the information about the role and what you can bring to the table, let us introduce ourselves real quick. In this role, you will work with MindBehind products in the MindBehind Team.
About MindBehind:
Our company first began its journey in 2014, under the name of Sor’un Information Technologies. As a business messaging platform striving to elevate the communication between customers and businesses worldwide, we set out to follow a global path and rebranded our company as MindBehind Information Technologies in 2016. As of January 2023, we have been acquired by Insider, a B2B SaaS company that unlocked the unicorn status.
Today, we’re thrilled to work with over 120 enterprises as an international conversation management company. With the aid of our interactive conversational solutions rooted in world-class AI technology, we now aspire to make MindBehind the common thread in facilitating high-quality customer service. In this path of achieving operational excellence, we are more than proud to have a dynamic team of over 80 talented and passionate members willing to take MindBehind to great heights.
When it comes to reinforcing our young and vibrant MindBehind team with new members, our top priority is moving forward with people who exude enthusiasm for challenging themselves to grow and keep learning every step of the way.
We are looking for self-driven, positive, and motivated customer success professionals and we are organizing our new Customer Success Hiring Day event!
We can't wait to tell you about our Insider, our Customer Success Team at MindBehind, and our dreams, and to start our recruitment process with the case study stage. Don't miss this event, if you want to work with us and be a part of our MindBehind Customer Success team.
Don't forget to apply for our event with a limited number of participants and check your emails afterward!
It will be an on-site event, come and see our cozy HQ!
First things first: What is the Customer Success Manager role about?
What do we expect from you?
While exporting our technology to the world, we offer you
We provide equal opportunity in a zero-discrimination workplace and not just welcome but also embrace everyone without regard to sex, race, color, nationality, religion, gender identity, sexual orientation, disability status, citizenship, or marital status.