Legal Counsel - Regulatory

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We are on a mission to liberate humanity from all the meaningless time spent managing their purchases and finances, so they can do more of what they love. Klarna was founded on a bold belief: that people are capable of achieving the extraordinary, even when faced with the seemingly impossible. Our journey has been one of continuous learning, facing immense challenges head-on, dedicating countless hours of hard work, and never wavering in our commitment or resilience - and now we are looking for individuals to join us on our journey and contribute to our mission.

As a Klarna Legal Problem Solver, you will be part of a global and cross-functional team comprised of colleagues from other competences such as product, engineering, business development, design, marketing, etc. This team is assigned to a problem space and tasked with generating solutions/products. You will solve complex legal problems involving multiple jurisdictions, consumers, partners, and authorities. Your challenge is to merge stakeholders’ expectations and legal requirements into simple and innovative legal advice, processes, and agreements. You will be the first responder for any legal or compliance-related matter facing your team. You should always first ask yourself, “What’s best for the company? Couldn’t we do it in another better way instead?”  Your expertise and your never-ending desire to learn more will drive your professional development. You are in the driving seat!

What You Will Do:

  • Running the legal part of exciting product development projects
  • Responding to requests by authorities
  • Managing relationships with outside counsel to address and resolve legal issues
  • Reviewing and improving the legal aspects of existing routines and processes from a legal perspective
  • Monitoring and advising on relevant legal and regulatory developments and trends
  • Overseeing potential disputes
  • Advising on privacy or regulatory requirements within payments and consumer credit law
  • Leading legal investigations and respond to regulatory and consumer protection ad hoc questions
  • Legal research on marketing and privacy-related topics across various jurisdictions
  • Creating legal guidelines and instructions for marketers
  • Reviewing marketing assets such as direct marketing send-outs (email, SMS, in-app messages, push notifications)
  • Drafting and reviewing T&Cs for marketing competitions, giveaways, and other offers
  • Drafting contracts and assisting in contract negotiations with co-marketing partners, suppliers, agencies, and talent
  • Collaborating with multiple internal stakeholders across the organization to improve the overall governance of the Customer Service function
  • Providing guidance and support to the domain regarding Klarna’s Buyer Protection Programme (our consumer protection scheme) and its implementation
  • Drafting, maintaining and developing privacy notices, policies, instructions, routines, and guidelines
  • Providing advice on the privacy aspects of product development
  • Providing commercial advice to the business in connection with contract negotiations
  • You Should Have

  • Professional experience as a lawyer (5+ years) from a top-notch law firm, or financial institution, card issuer, bank, or a comparable industry player 
  • J.D degree from accredited law school requiredAdmission to a state bar
  • Solid interest in the disruptive payment industry and a willingness to learn
  • Extensive knowledge and hands-on experience in the following areas: money transmission laws and regulations, consumer payment networks and partnerships, consumer credit, and card issuance (including Reg. E, Reg. Z, UDAAP, FCRA, NACHA rules, and card network rules)
  • Knowledge of pre-paid cards and deposits
  • Proven ability to solve problems in a global environment
  • Working proficiency and communication skills in verbal and written English


  • About Klarna

    Since 2005 Klarna has been on a mission to revolutionize the retail banking industry. With over 150 million global active users and 2 million transactions per day, Klarna is meeting the changing demands of consumers by saving them time and money while helping them be informed and in control. Over 450,000 global retail partners, including H&M, Saks, Sephora, Macys, IKEA, Expedia Group, and Nike have integrated Klarna's innovative technology to deliver a seamless shopping experience online and in-store. For more information, visit Klarna.com

    It is our commitment that every qualified person will be evaluated according to skills regardless of age, gender, identity, ethnicity, sexual orientation, disability status or religion. Please refrain from including your picture and age with the application.