Communication Specialist

over 2 years old

This job is no longer active

About Kraken

Our mission is to accelerate the adoption of cryptocurrency so that you and the rest of the world can achieve financial freedom and inclusion. In our first decade, Kraken has risen to become one of the largest, most successful and respected crypto exchanges on the planet.

We are changing the way the world thinks about finance and our range of successful products are playing a critical role in the mainstream adoption of crypto assets. We continue to trail-blaze into new territory with the introduction of Kraken Bank, providing a more seamless integration between crypto and the traditional financial system. This makes us the first crypto company (ever) to be awarded a U.S. state banking charter.

Our diverse group of 2,400+ Krakenites are distributed all over the world as part of our 'remote first' culture, united by a shared passion for delighting customers, upholding crypto values and achieving our meaningful mission. We attract people who push themselves to improve, are radically transparent and think differently in order to unlock their potential.

Crypto is a rapidly evolving industry and we’re just getting started. We’re growing fast and you're invited to join the revolution!

The Strategy and Programs team within KX (People) works across all areas of the function with a focus on Talent Acquisition and Talent Management to lead or support efforts that will be instrumental in finding and hiring future Krakenites. There’s a lot to do and some of the efforts include supporting the build out of new people functions, rethinking every current processes end-to-end, evaluating our current technology stack, and leading implementations/integrations. While efficiency and effectiveness is the goal, the most important part is any decision the team makes considers and preserves what makes Kraken such a unique and special place to work.

What will you be doing:

Create, edit, or review content such as documentation, emails, FAQs, team pages, project plans, or one-pagers

Assist in developing the broader communication strategy for the People organization which includes a combination of channels including Slack, Confluence, All Hands, and various meetings.

Develop the communication style and brand for the People organization and ensure it’s consistent and cohesive.

Manage end-to-end internal communications plans, tactics, and outcome including communications aspects of wider project plans to ensure the various audiences are fully informed.

Ensure all communications are polished and have the proper voice and tone to land with the audience as intended.

Who you are:

Experience developing communication strategies

Experience drafting/creating documentation for internal processes or policies

Experience writing/editing content such as emails, blog posts, or newsletters published to audiences

Experience creating presentations

Nice to Haves:

Knowledge of recruiting or HR processes and policiesCreative experience or interest such as branding, visual design, or photography

Experience with Lucidchart or Figma

Experience with Notion, JIRA, G Suite, and Slack

Experience working in both small to medium size companies (under 5,000 employees) and large companies (over 25,000 employees)

Location Tagging: #US #LI-Remote #LI-NT1

We’re powered by people from around the world with their own unique and diverse experiences. We value all Krakenites and their talents, contributions, and perspectives, regardless of their background.

As an equal opportunity employer we don’t tolerate discrimination or harassment of any kind. Whether that’s based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws.