Employee Relations Manager (EMEA)

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About Kraken

As one of the largest and most trusted digital asset platforms globally, we are empowering people to experience the life-changing potential of crypto. Trusted by over 8 million consumer and pro traders, institutions, and authorities worldwide - our unique combination of products, services, and global expertise is helping tip the scales towards mass crypto adoption. But we’re only just getting started. We want to be pioneers in crypto and add value to the everyday lives of billions. Now is not the time to sit on the sidelines. Join us to bring crypto to the world.

Seeking an experienced ER Manager o take ownership for the company’s EMEA and global workplace investigations, performance improvement plan process/policy, and our separation process/policy, including enhancing our exit interview data collection and utilization. The ER Manager will serve as the point of escalation for our HR Generalists, HR BPs, and business leaders on sensitive personnel issues, as well to provide expert level advice and guidance. The ER Manager will have the opportunity to: 

Responsibilities

  • Provide expert level guidance and advice to HR colleagues, business unit heads, and other leaders within the Company on a wide variety of employee relation issues and workplace investigations
  • Develop and maintain all internal guides including people-manager and HR guidelines and checklists for separation procedures and policies, workplace investigations, and disciplinary and grievance processes, including liaison with Legal as needed, design the effective collection and analysis of Exit Interviews
  • Analyze and improve performance improvement plan processes and metrics 
  • Develop and lead coaching sessions on conflict resolution, performance improvement plan communication, and more 
  • Develop proactive policies for identifying,  reporting on, and responding ton high risk/at-risk behavior in a global remote work environmentPartner with IT, Payroll, and Legal to enhance our offboarding procedures and ensure they are seamless and secure
  • Contribute to the development, maintenance, and interpretation of the Company’s HR policies and practices, incorporating knowledge of EMEA employment laws and regulations
  • Requirements

  • 8+ years of relevant Human Resources experience ideally focused on employee relations, employment law, or HRBP/People Partner experiences 
  • Mastery of state and federal employment law with a strong working knowledge of employment regulations in a variety of international locations 
  • Stellar project management skills with exceptional attention to detail and discipline to organize and prioritizeExcellent communication (both written and verbal) and negotiation skills
  • Handles sensitive information with the utmost discretion and maintains confidentialityExperience working with employees and contractors
  • Ability to manage multiple critical priorities/projects without losing attention to detail or a positive attitude
  • Completely at ease in an ever changing fast paced ambiguous environmentExtremely flexible, open-minded, and creative when it comes to developing and maintaining HR protocols
  • Relentlessly devoted to the ‘people experience’ in all things Extremely tech-savvy with an appreciation for privacy, security, “crypto values”, sound money, and can get along well with other Krakenites 
  • Location Tagging: #EU

    We’re powered by people from around the world with their own unique and diverse experiences. We value all Krakenites and their talents, contributions, and perspectives, regardless of their background. 

    As an equal opportunity employer we don’t tolerate discrimination or harassment of any kind. Whether that’s based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws. 

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