Learning Technology Manager

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About Kraken

As one of the largest and most trusted digital asset platforms globally, we are empowering people to experience the life-changing potential of crypto. Trusted by over 8 million consumer and pro traders, institutions, and authorities worldwide - our unique combination of products, services, and global expertise is helping tip the scales towards mass crypto adoption. But we’re only just getting started. We want to be pioneers in crypto and add value to the everyday lives of billions. Now is not the time to sit on the sidelines. Join us to bring crypto to the world.

About the role:

At Kraken we are building out our world class learning experience for our Krakenites (employees of Kraken) company-wide. Our learning team requires creative people who aren’t afraid to cast aside established ways of doing things to create entirely new, delightful experiences for our internal learning community. Throughout the history of civilization, there have been a handful of moments that changed the course of how we think about wealth and equality. The discovery of gold, the creation of paper money, mortgages, ATMs. We’re at the next of those moments right now, and there is no more exciting place to invest your creativity than directly at this intersection of technology and adventure. 

We are looking for motivated, detail-oriented team players with a passion for structure and communication that enables our learning team to deliver meaningful curriculum to our company and continuing fantastic results for our rapidly expanding business.

Our enterprise Learning team is looking for a strategic, results-driven Learning Technology Manager with a passion for driving learning outcomes. This is an exciting new opportunity to help us deliver highly personalized and scalable learning at Kraken. The ideal candidate is consultative in their approach, and has proven experience on a learning team, managing learning technology systems (i.e. LMS), and external learning solutions for a global organization. You’ll will play a significant role in ensuring that our learning technology supports operational efficiency, cross-functional needs and scales with the future growth of our business.
Responsible for data analytics team, and all metrics and reporting for learning company wide.

What you'll do:

  • Lead the organization, cataloguing, maintenance, administration plan and reporting surrounding Kraken’s current and future learning management system ("LMS")
  • Partner with the People Systems team and Learning SME’s across Kraken to create the global learning technology strategy and drive the formation of a learning ecosystem roadmap
  • Consult with curriculum, assessment, instructional design teams and subject matter experts to understand learning needs, ensure a successful learner experience and support achievement of desired learning outcomes
  • Maintain LMS standards, including content inclusion, ownership and lifecycle policies
  • Develop procedures, guidelines, conventions, and criteria related to course properties, set-up and structures
  • Create and maintain standards to ensure that all administrators and stakeholders are using the LMS in a consistent and uniform way, which in turn improves its usability and manageability
  • Train and coach admins, users and super users to utilize learning technology
  • Exhibit people management and team building skills, including the ability to develop and coach staff level professionals, ability to provide actionable and compassionate feedback and coaching
  • Who you are:

  • 5+ years experience working with learning technologies (e.g. LMS, LXP, LRS, etc.), preferably in a high-growth company
  • Experience working within L&D and/ or other learning organizations with understanding of learning design, delivery and instruction
  • Strong knowledge of xAPI, SCORM and AICC standards
  • Experience managing and maintaining accessibility standards within systems and technology
  • 5+ years of experience in managing complex projects involving instructional technology, instructional and/or user experience design, and LMS administration
  • Strong stakeholder management and relationship building skills
  • Excellent analytical, problem-solving, and project management skills
  • Experience partnering on enterprise technology implementations and solutions
  • Outstanding influencing and communication skills, including strong interpersonal and written/verbal communication skills
  • Knowledge and experience with data analytics tools (e.g. Tableau, MS Excel, etc.)
  • Proven initiative, positive attitude, team-oriented, self-motivated and highly enthusiastic
  • Ability to thrive and adapt in a fast-paced and evolving virtual environment
  • Location Tagging: #US #EU #LI-LD1 #CANADA

    We’re powered by people from around the world with their own unique and diverse experiences. We value all Krakenites and their talents, contributions, and perspectives, regardless of their background. 

    As an equal opportunity employer we don’t tolerate discrimination or harassment of any kind. Whether that’s based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws. 

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