Operations Associate, Ireland

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About Kraken

As one of the largest and most trusted digital asset platforms globally, we are empowering people to experience the life-changing potential of crypto. Trusted by over 8 million consumer and pro traders, institutions, and authorities worldwide - our unique combination of products, services, and global expertise is helping tip the scales towards mass crypto adoption. But we’re only just getting started. We want to be pioneers in crypto and add value to the everyday lives of billions. Now is not the time to sit on the sidelines. Join us to bring crypto to the world.

About the role

Kraken is one of the world's largest, most successful bitcoin exchanges and we're growing faster than ever. Our range of successful products are playing an important role in the mainstream adoption of crypto assets.  We attract people who constantly push themselves to think differently and chart exciting new paths in a rapidly growing industry. 

We are looking for a Senior Operations Associate to join our Ireland operations team. In this role, you will be responsible for supporting the Operations manager in the smooth running of our business. You should be diligent with a keen attention to detail and a track record of seeing tasks/projects through to conclusion. The ideal candidate should have experience working in an operations role within a fintech for at least 3-5 years.

This role is preferred based out of Dublin, but can be Remote for highly-qualified candidates.

Responsibilities

  • Report to the Operations manager to execute the expansion of Kraken’s operating infrastructure and business products in Europe.
  • Ensure the smooth day-to-day operations of Kraken platforms in Europe.
  • Support the execution of continental product and new-market initiatives by providing cross-functional program management to ensure a seamless transition from strategic opportunity development to revenue realization.
  • Work cross-functionally with finance, and legal teams to maximize regulatory, tax, and strategic partnership opportunities. 
  • Provide project management support to the Operations manager to implement regional initiatives.
  • Cultivate a deep understanding of operational best practices, and develop the corporate resources, processes, and standards to implement them across European markets.  
  • Bring structure and clarity to complex, often ambiguous operational issues.
  • Execute program-level work while keeping deadlines.

    • Requirements

  • Bachelors (or equivalent) and/or graduate degree in a relevant  field
  • 3+ years of fintech or regulated financial services experience
  • Strong interest in and familiarity with both cryptocurrency and traditional financial industries 
  • Solid track record of previous achievements 
  • Analytical and Structured. Having the ability to solve complex business problems 
  • Knowledge of the Irish and EU regulatory environment, and upcoming developments is preferred
  • Familiarity with anti-money laundering and know-your-customer best practices in IE/EU markets is a bonus
  • Proven ability to communicate complex concepts effectively to a varied audience
  • Experience navigating complex operational hurdles in hyper-growth companies
  • Excellent proficiency in written and verbal English communication; knowledge of other languages an asset
  • Strong numeracy skills
  • Preferred experience in Python, SQL, and/or Tableau

    • Personal Specifications

  • Motivated and energetic self starter with excellent people skills who thrives in a result driven environment
  • Creative, proactive problem solver
  • Calm under pressure
  • Ability to work flexible hours as part of a globally distributed team
  • Equally comfortable communicating with a technical and non-technical audience
  • Ability to deconstruct convoluted problems and develop precise plans of action.
    • We’re powered by people from around the world with their own unique and diverse experiences. We value all Krakenites and their talents, contributions, and perspectives, regardless of their background. 

    As an equal opportunity employer we don’t tolerate discrimination or harassment of any kind. Whether that’s based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws. 

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