Product Manager, Automation

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About Kraken

As one of the largest and most trusted digital asset platforms globally, we are empowering people to experience the life-changing potential of crypto. Trusted by over 8 million consumer and pro traders, institutions, and authorities worldwide - our unique combination of products, services, and global expertise is helping tip the scales towards mass crypto adoption. But we’re only just getting started. We want to be pioneers in crypto and add value to the everyday lives of billions. Now is not the time to sit on the sidelines. Join us to bring crypto to the world.

About the Role

The Product Manager will be responsible for core functional aspects related to Onboarding Configurations and Automation. The ideal candidate is data-driven, process oriented, technically adept and has a proven track record of achievement.

The successful candidate should thrive in a fast-paced, collaborative, process-driven environment and be able to adapt and adjust plans on-the-fly. The position requires interaction with a wide variety of internal stakeholders at various levels of the organization. Candidates must possess the ability and willingness to balance consumer needs with business priorities and articulate the rationale behind decisions. They must also have exceptional project management skills.

Responsibilities

  • Work directly with engineering, design, commercial, compliance, and other teams to deliver a fully automated, scalable onboarding experience for the next 100 million cryptocurrency clients
  • Own the back-end systems and processes, vendor integrations that enable a client to sign up, get verified and purchase cryptocurrencies in the shortest possible time 
  • Evaluate new initiatives for continuous improvement and bring forward proposals for both short-term and long-term build-out
  • Evangelize the power of analytics and experimentation in building a data-driven organization
  • Actively prioritize product backlog, pre planning, prioritization and user story mapping sessions
  • Develop product documentation including specifications, wireframes, site-maps, and process flows. 
  • Facilitate communication across all project phases and proactively alert management of changes to scope, timelines and resources 
  • Ensure proper integration and scalability of shared systems, products and tools

    • Requirements

  • Passion for cryptocurrency, fintech, and Kraken’s mission
  • 2+ years of product management experience 
  • Prior experience in a technical role or an engineering background
  • Familiarity with automated KYC solutions is preferred
  • Expertise in data gathering and quantitative analysis
  • Solution oriented, highly-motivated and proactive self-starter 
  • Strong grasp of information architecture
  • Macro-to-micro versatility: strategic mindset coupled with a keen attention to detail
  • Well-rounded interpersonal skills, and experience interacting with diverse personalities 
  • Outstanding organizational and communication skills and the ability to balance multiple priorities 
  • Deep understanding of project management principles and best practices 
  • Exceptional communication and presentation skills
    • Location Tagging: #US #EU

    We’re powered by people from around the world with their own unique and diverse experiences. We value all Krakenites and their talents, contributions, and perspectives, regardless of their background. 

    As an equal opportunity employer we don’t tolerate discrimination or harassment of any kind. Whether that’s based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws. 

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