Senior Product Manager, Developer Experience

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About Kraken

As one of the largest and most trusted digital asset platforms globally, we are empowering people to experience the life-changing potential of crypto. Trusted by over 8 million consumer and pro traders, institutions, and authorities worldwide - our unique combination of products, services, and global expertise is helping tip the scales towards mass crypto adoption. But we’re only just getting started. We want to be pioneers in crypto and add value to the everyday lives of billions. Now is not the time to sit on the sidelines. Join us to bring crypto to the world.

About the Role

This role can either be based in our London office, or can be fully remote role in which case we will consider applicants based in North America, South America and Europe

Kraken is expanding its product team! This is an incredible opportunity to join a market leader in the hottest global industry. With growth rates and innovation opportunities not seen since the early internet days, Kraken is positioned to win. This role will be responsible for a critical aspect of the business and will play a significant role expanding Kraken’s business, while working alongside the brightest minds in the crypto industry. This position will be a cornerstone of the product team working with internal and external engineers and technologists, designers, business leadership, partners and clients.  We are building a product team of highly motivated self-starters who possess sound business acumen, make data-driven decisions, and clearly communicate their vision and plans to others. We are seeking people who are professional but know how to have fun too!

Overview

The Product Manager will be responsible for core functional aspects of Kraken’s client and partner developer platform, including sample code, SDKs, documentation, open source integrations and internal training. The ideal candidate is data-driven, process oriented, technically adept and has a proven track record of achievement.

Responsibilities include product expertise, the creation of product requirements, project schedules and supporting materials in partnership with engineering, design, legal, content and service teams. The product manager provides day-to-day cross-functional leadership to ensure the timely delivery of projects which meet established feature, usability, content and quality requirements.

The successful candidate should thrive in a fast-paced, collaborative, process-driven environment and be able to adapt and adjust plans on-the-fly. The position requires interaction with a wide variety of internal stakeholders at various levels of the organization. Candidates must possess the ability and willingness to balance client needs with business priorities and articulate the rationale behind decisions. They must also have exceptional project management skills.

Responsibilities

  • Collaborate cross-functionally with engineering, product, design, marketing and other teams to develop and steer product, roadmaps, and business plans
  • Perform research and competitive analysis to gain market insights across the industry
  • Define and analyze metrics, and iterate quickly to deliver superior DX. Be the ultimate owner of product performance and business impact
  • Write technical PRDs, manage backlogs, and effectively prioritize new features vs. tech debt
  • Develop product documentation, specifications, wireframes, site-maps, and process flows
  • Engage in extensive User Acceptance Testing, ensuring products are built to requirements
  • Facilitate communication across all project phases and proactively alert management of changes to scope, timelines and resources

    • Requirements

  • Intellectual honesty, curiosity and humility. Desire to build and share expertise
  • 8+ years of product management experience 
  • First hand experience in trading on cryptocurrency exchanges
  • Passion for shipping tools such as client libraries, APIs, CLIs and beautiful documentation
  • Experience designing/documenting APIs with modern tools, e.g. OpenAPI, AsyncAPI, etc.
  • Strong quantitative and analysis skills, including SQL and at least one language like Python
  • Familiarity with modern BDD and unit testing frameworks 
  • Comfort across the stack from APIs to infrastructure
  • Solution oriented, highly-motivated and proactive self-starter with first-principles thinking
  • Strong grasp of information architecture and user experience best practices 
  • Macro-to-micro versatility: strategic mindset coupled with obsessive attention to detail
  • Well-rounded interpersonal skills, and experience interacting with diverse personalities 
  • Demonstrated ability to lead projects affecting many functions, including product, engineering, design, account management, and support. Ability to direct major cross-functional initiatives with effective prioritization and influence
  • Deep understanding of project management principles and best practices, including ticket management in tools like JIRA
  • Background in computer science, software engineering or applied mathematics

    • Preferred Qualifications

  • Experience in both traditional finance and the digital asset space
  • Understanding of margin trading, derivatives (futures, swaps and options), credit and custody
  • Familiarity with Rust or C++
  • Experience building and leading teams, managing and mentoring product managers
    • Location Tagging: #EU #US #LI-Remote #LI-DP1

    We’re powered by people from around the world with their own unique and diverse experiences. We value all Krakenites and their talents, contributions, and perspectives, regardless of their background. 

    As an equal opportunity employer we don’t tolerate discrimination or harassment of any kind. Whether that’s based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws. 

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