Sales Caller
Location: Türkiye (On-site)
Employment Type: Full-time

Lalamove is disrupting the logistics industry by connecting customers and drivers directly through our technology. We offer customers a lightning-fast and convenient way to book delivery and moving services whether they are at home, at work, or on the go.

Currently, Lalamove is a leading global on-demand delivery platform with millions of delivery partners serving millions of orders every day. With 1600+ employees spread across SEA and LATAM, our 12-year-old company reached unicorn status in 2018, is well-funded by prominent VCs, and has kept growing at tremendous speed since.

Our strength lies in our internal values: Passion in serving local communities, empowering SMEs, and our driver partners; Execution and Grit because that is how we differentiate ourselves by never giving up and striving for excellence; and Humility – awareness in ourselves to learn from others and never stop improving.

Position Purpose

  • The Sales Caller is responsible for reaching out to potential customers via phone to promote the delivery services offered by the platform, and for maintaining communication with existing customers to ensure they use the platform effectively.
  • Responsibilities

  • Reach out to potential customers via phone to promote delivery services and the benefits offered by the platform, encouraging them to create "corporate" accounts.
  • Contact previously engaged customers to provide information on platform usage and collect feedback.
  • Meet designated call quotas to achieve sales targets and perform accordingly.
  • Collect customer feedback and report it to the manager and relevant departments.
  • Research potential industries for Lalamove and track regular data.
  • Follow up with customers on assigned days and times.
  • Schedule meetings with sales leaders for contacted customers.
  • Promote Lalamove's features and introduce the company to potential clients.
  • Qualifications

  • Bachelor's or Assc. degree.
  • Preferably experience in sales or customer service.
  • Strong communication skills and persuasion ability; effective especially over the phone
  • Goal-oriented and results-driven work approach.
  • Be proficient in working with MS Excel.
  • To all candidates: Lalamove respects your privacy and is committed to protecting your personal data. This Notice will inform you how we will use your personal data, explain your privacy rights, and the protection you have by the law when you apply to join us. Please take time to read and understand this Notice. Candidate Privacy Notice:https://www.lalamove.com/en-hk/candidate-privacy-notice