About Us:
LogicMonitor is the leading fully automated, cloud-based infrastructure monitoring and observability platform for enterprise IT and managed service providers.
We love going to work and think you should too. We are customer-obsessed, work as one agile team, and strive to be better every day while building trust. These are our core values. So it's no surprise that we work hard and genuinely have fun working with each other as we expand our global presence and achieve record-breaking success.
This position can be remote, offering you the flexibility to work out of your home full-time. You'll have easy access to and support from your manager and frequent video meetings to keep you plugged into your team. If you are traveling to the area, we invite you to take advantage of our space if you would like to work in an office environment.
LogicMonitor is an equal opportunity employer. We’re committed to creating an inclusive environment for all our employees, where different backgrounds and perspectives are valued and encouraged - regardless of race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. We encourage all people to come as they are.
We operate with integrity, esteem diversity, and treat each other fairly and with respect. We strive to find our own versions of personal and professional harmony through community building and holistic growth. We hear time and time again that our awesome people are a huge part of why LMers chose LogicMonitor, love their teams, and choose to stay.
To learn more about life at LogicMonitor, check out our Careers Page.
What You'll Do:
LogicMonitor is disrupting the observability market and changing the way businesses take disparate sources of data and turn it into action. We are already a leader in this space - and we started by solving the hardest, most complicated problem first. With roots in the IT Infrastructure Monitoring space, we are on an evolutionary journey heading toward what’s next - unified observability. Our platform enables enterprise resiliency through data insights from the infrastructure, network, and application. As we enter this next phase of growth, we are in search of a Manager, Product Management.
How would you like to be a part of a creative and energetic team that will impact the way Product Management professionals learn one of the leading IT infrastructure monitoring and observability platforms? Make your mark as the Manager of Product Management by helping successfully execute on the vision, strategy, and priorities for product focus areas. You will shepherd an amazing team of passionate product managers and evolve various areas of the product to build market-defining products.
Working in tandem with LM product managers, engineering, customer success, marketing, sales, support, and other cross-functional teams to build or enhance a suite of LM product offerings that help our customers succeed in achieving their business objectives.
To be successful as the Manager of Product Management it is instrumental you are an expert on the product, understand how to analyze user needs, and tie them to various product initiatives. Provide guidance and direction to direct reports and ensure coverage of relevant product areas and functionality. When needed, provide go-to-market assistance to help in pre-sales or post-sales situations.
Here's a closer look at this key role:
- Lead and mentor a team of Product Managers that meets or exceeds customer satisfaction and LogicMonitor's goals.
- Build and maintain productive relationships with cross-functional teams to further the goals of successful product releases and customer satisfaction.
- Communicate clearly and effectively on the execution plan and its progress to all stakeholders involved.
- Evaluate or Establish KPIs for your area of ownership.
- Deep understanding of the entire LM product with ability to demo the product beyond area of ownership.
- Unique and extensive industry expertise in IT infrastructure monitoring, IT automation, and developer ecosystem.
- Solid understanding to be an SME and go-to person for your area of ownership.
- Maintain and communicate Roadmap - drive transparency.
- 8+ years of lifecycle product management experience in enterprise IT product area
- 2+ years of people management experience - direct or dotted line
- BA/BS or equivalent, MBA, CS, or CE degrees a plus
- Technical aptitude and knowledge of the networking and/or application monitoring industry
- Excellent written, verbal, and presentation skills including communicating to enterprise customers
- Detail oriented, strategic thinker who can see the big picture and distill it into prioritized, actionable tasks
- Strong analytical skills, able to identify and present meaningful usage metrics used to define product success
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