About Us:

We love going to work and think you should too. Our team is dedicated to trust, customer obsession, agility, and striving to be better everyday. These values serve as the foundation of our culture, guiding our actions and driving us towards excellence. We foster a culture of performance and recognition, allowing us to transform growth as we enable our employees to do the best work of their careers.

This position is located in Austin, TX, based in the vibrant San Jacinto Center downtown with breathtaking views of Lady Bird Lake. We call our offices Centers of Energy, because they serve as hubs where we accelerate productivity and collaboration, inspire creativity, and cultivate a culture of connection and celebration. Our teams coordinate their time in Centers of Energy to reflect how they work best.

LogicMonitor is proud to be an equal opportunity employer. We deeply care about our employees’ well-being, fostering an environment where every individual is valued and respected. We celebrate the diversity of our team, and are committed to fostering a culture of inclusivity. Come as you are, be yourself, and let's grow together.

To learn more about life at LogicMonitor, check out our Careers Page.

What You'll Do:

LM Envision, LogicMonitor's leading hybrid observability platform powered by AI, helps modern enterprises gain operational visibility into and predictability across their IT stacks, so they can continue to deliver extraordinary employee and customer experiences. LogicMonitor has a layered approach to intelligence, where AI and Machine Learning is baked into every facet of the LM Envision platform to help IT teams improve efficiency, minimize alert fatigue, proactively predict trends, and maximize enterprise growth and transformation. 

Our customers love LogicMonitor's ability to bring cloud and traditional IT together into one view, as seen in minimal churn rates, expansion business, and exciting new customer references. In fact, LogicMonitor has received the highest Net Promoter Score of any IT Infrastructure Management provider. LogicMonitor also boasts high employee satisfaction. We have been certified as a Great Place To Work®, and named one of BuiltIn's Best Places to Work for the sixth year in a row! 

The Strategic Partner Manager will take charge of effectively communicating the value of LogicMonitor to our existing VAR Partners. As the key player overseeing the entire partnership enablement cycle, your role is pivotal in successfully increasing the Annual Recurring Revenue (ARR) for our company. You will be driving net new and growth business by the enablement and expansion of VARs, leveraging your expertise in their existing book of business.

In this role, you will act as the lead contact for VAR growth and enablement. By calling on Sales Engineering resources for technical expertise, you will ensure that partners gain a comprehensive understanding of the product and delve into the deeper technical aspects of the LogicMonitor platform. Your ownership of this process is crucial to the overall success of our partnerships. Your accuracy in providing sales opportunity forecasts to the LogicMonitor Sales Management Team is paramount. Your proactive approach and strategic mindset will be instrumental in driving the growth and success of LogicMonitor in the market.

Here's a closer look at the duties in this key role:

• LogicMonitor is looking for a talented and experienced Strategic Partner Manager to Sell through our top performing resell Partners.
• Through whitespace analysis, present LogicMonitor value to prospects through conversations, demos, presentations
• Identify and build relationships across the leadership or of VARs and be able to speak their language of what means the most to them.
• Implement LogicMonitor sales methodology / sales process so that VARs understand LM's sales cycle
• Assist prospects progress through sales cycle by engaging necessary levels, "multi-threading" and team selling (using SE, management, executive resources as necessary)
• Identify appropriate engagement levels at partner organizations including but not limited to: Sales, Services, Engineering, etc. 
• Identify how LogicMonitor solves customer problems, and be able to tailor the solution to various specific scenarios. 

What You'll Need:

• 4+ years as Partner Manager, preferably within the SaaS space
• Ability to effectively communicate with all levels of team and customers - Able to articulate technology and product positioning to both business and technical users
• Avid learner – our product and the VAR industry is always evolving and so your knowledge must be too!
• Able to establish and maintain strong relationships throughout the sales cycle
• Adhere to company best practices around sales forecasting and use of company's CRM solution
• Willing to prospect into targeted accounts to help generate interest and further build sales pipeline
• Creativity is an asset you bring to your work proven out by your use of critical thinking to solve new problems
• Critical thinker with a strong desire to be an impact player at a disruptive technology company
• High-energy, proven level of high performance in previous studies or professional work
• Dedication to sales & customer satisfaction and a track record of success

Benefits:

At LM we believe that a total rewards package should be built with the whole person in mind, so we’ve designed a total rewards package that’s almost as complex as you are. We want to support our employees to be healthy and happy!

Whether you’re working from home or one of our Centers of Energy, US benefits for LMers include but are not limited to: unlimited vacation, health, vision, and dental insurance, robust parental leave, a 401K with company matching, a monthly Work Well reimbursement, Employee Equity Program, Professional Development funds, unlimited opportunities for growth, and more.

We are committed to our employees' physical and mental health, and offer various wellness programs (including a Calm membership for you and your family!) as part of our holistic approach to employee success.

For more information on our benefits and culture, visit https://www.logicmonitor.com/careers

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Anticipated Application Close Date: 07/01/2024

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