The world is changing. We all want something different.

At Luno, we see you as an individual, and we want to unleash your potential and empower you to become the best possible version of yourself.

Luno welcomes crypto lovers and crypto newbies. You - just like everyone in the world - are on your own unique crypto-learning journey.

We are a mission-driven cryptocurrency company that is building more open and equal access to the future of money. You don’t have to know lots about crypto to be interested in joining us, you just have to feel that upgrading the world to a fairer financial system matters, and that you’d like to be part of this global change. We’re a passionate and committed team taking on a challenge of epic proportions. Like the first moon landing, it requires a special kind of people working together with unusual skill, focus and determination. We need the best team on board for our mission. 

If that sounds like a culture you’d thrive in, then we are excited to hear from you.

A little about us

• Luno means moon in Esperanto, we chose the name because at night, wherever you are in the world, you look up at the same moon. We believe in the power of working together, as one team, across borders, with clear focus and shared purpose.
• Our popular mobile app and website helps people around the world grow and manage their money using the world's most mature cryptocurrencies: Bitcoin, Ethereum and USDC. We’ve processed over $21 billion to date.
• Over 7 million customers across 40 countries have chosen to hold their crypto wallets on Luno because we offer a delightfully simple experience and bank-grade security. 
• We're part of the Digital Currency Group, named in 2021 as one of TIME magazine’s 100 Most Influential Companies, in the “Disruptors” category alongside Tesla, AirBnB, SpaceX, Peloton. TIME noted that DCG is “mainstreaming cryptocurrency”.
• We’re proud to be one of the world’s most international cryptocurrency teams, with colleagues from 43 different nationalities working across South Africa, Indonesia, the United Kingdom, Malaysia, Nigeria, Australia and Singapore. Financial inclusion is part of our mission, but on a deeper level, inclusion is a way of life, and a way of work for us. It is part of who we are as a company, and a group of human individuals.

The role in a nutshell

Supporting Luno’s ambition to launch in new markets globally, this is a fantastic opportunity to be part of Luno’s Global Expansion team! You will work with all areas of the global business, and help problem-solve tasks and challenges related to global expansion. This includes building the right data-driven global expansion strategy, proactively identifying launch opportunities, driving research to provide insights to help with planning and execution, and developing best practices, efficiencies and project workflows. The successful candidate will be based in the Singapore office, and report to our Global Expansion Lead -  Sherry.

Your mission

• Contribute to the development of Luno’s global expansion strategy, which includes building and maintaining a data-driven approach to identify launch opportunities proactively
• Monitor market developments and trends and provide feedback to help inform Luno’s strategy and response to the evolving global landscape
• Partner with the cross-functional teams and support their global expansion efforts with any research work required
• Conduct research, drawing on market data, internal and external stakeholders’ inputs, and distill insights to help obtain an in-depth understanding of opportunities suited for Luno. This includes keeping up-to-date with, providing feedback and surfacing new insights on current and emerging trends, landscapes and competitors in both the crypto and financial markets globally
• Help the expansion team draw out the right market entry strategy (full launch, investment, acquisition) depending on region and market
• Create presentations and proposals to illustrate findings, ideas and recommendations for internal and external stakeholders
• Generate, build and update metrics and datasets to support global expansion efforts, including forming quantitative top-line projections (e.g. user acquisition, business volumes) and launch metrics
• Support the Global Expansion team in internal stakeholders coordination and communication efforts

The ideal Lunaut will have:

• At least 3-5 years of market / business analyst, business intelligence / consulting / strategy or related experience
• Preferably a degree in business / business admin or similar fields
• Advanced Excel skills
• A track record of producing high quality market analysis that support business decisions
• Is extremely data driven, and loves to work with numbers
• The ability to work with remote teams across time zones and foster a collaborative and creative work environment
• A clear communicator: with the ability to synthesize a lot of information quickly, highlight the key takeaways, and disseminate actionable insights
• Preferably a basic knowledge of how crypto-currencies like Bitcoin work, and enthusiasm to promote cryptocurrencies
• Excellent interpersonal and communication skills
• Is resourceful, independent and can get things done

Behavioural attributes

• Team Working: They support others and show respect and positive regard for them in social situations. Puts people first, working effectively with individuals and teams and customers.
• Analytical Thinking: Provides evidence of clear analytical thinking. Gets to the heart of complex problems and issues. Applies own expertise effectively. Quickly learns new technology. Communicating well in writing and can explain complex technical analysis to a non-technical audience.
• Creative Thinking: Open to new ideas and experiences. Seeks out learning opportunities. Handles situations and problems with innovation and creativity. Thinks outside the box to resolve problems.
• Planning and Organising: Plans ahead and works in a systematic and organised way. Follows directions and procedures. Delivers within the agreed time frames.
• Performance and Delivery: Focuses on results and achieving personal work objectives. Works best when work is related closely to results and the impact of personal efforts is obvious. Shows an understanding of business, commerce and finance.

Life at Luno

If you’re looking to work on something truly global and disruptive with a forward-thinking and ambitious team that highly values diversity, teamwork, and the continuous quest for excellence, then this is an opportunity for you.

Like the majority of the companies, Luno is currently working remotely to keep our employees safe, which means you will not be physically, but virtually onboarded for now!

• Live long and prosper. We’ve got you covered with excellent private medical insurance. 
• You'll be able to continuously up-skill yourself with access to free courses on Udemy, Coursera and Codecademy.
• For the crypto fans among you (should be everyone!), you'll pay 0 fees with Luno from the day you start
• Generous maternity / paternity leave. 
• An annual inspiration day, over and above your annual and public holiday leave... for that pottery course you’ve always been meaning to do!
• Work with a globally diverse team of hardworking, ambitious and friendly people on something that will truly revolutionise the financial world.
• We have virtual cooking, dancing, drawing and house planting classes hosted by our Lunauts to break up your day and work that other part of your brain. 
• Work is important, but your mental health should always take priority. At Luno, we do everything we can to make sure you lead a healthy and happy life. That's why Luno gives you free access to Headspace – a full library of guided meditations, sleep stories, and music. 

We are an equal opportunity employer and value diversity at our company. We do not negatively discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.