Principal Product Manager

About the team:

The Product Management team at Luno, finds customer problems and validates potential solutions to those problems. This team ensures the voice of our customers is represented in our product strategy.

Luno has a remote but reachable working approach. Find out more here

This role will be part of the Product Management team that is headed up by Ernst, Luno’s Head of Product Management, meet him here.

The role in a nutshell:

Your role, as Principal Product Manager, will be to find customer value. You will apply the craft of Product Management to find customer problems and validate potential solutions to those problems.

Your mission will be:

Creating and maintaining a high-level product roadmap, where you define product strategy based on Luno’s vision.
Conducting market research and competitor analysis.
Collaborate with a brilliant bunch of Product Managers from different teams
Working with the data and UX teams to research, prototype, test and validate ideas.
Working with the engineering team to translate our product roadmap into requirements.
Working with the marketing team to roll -out and communicate product changes to customers.
You wave the flag for customer experience and product quality. Especially by understanding our customers through analysis, research, and direct interaction.
Continuously monitor the effectiveness of product changes and recommend improvements.
Help facilitate growth by defining and optimising for key metrics.

A little about you:

You have at least 3 years experience as a Product Manager or Product Owner.
You take control, giving direction and taking responsibility to ensure delivery of and exercise leadership to lead change by initiating action, objectives/goals/tasks/projects.
You are great in prioritising, planning and organising your day and can manage your time efficiently.
Working as a team comes naturally to you – it’s all about driving cooperation and teamwork to deliver results.
You will be the one raising your hand when it comes to creative and critical thinking and solution-driven ideas.
In order to excel in your role, a great eye for detail is essentialinevitable.
Nothing holds you back, you have a positive and friendly disposition, with a ‘can do’ attitude.
Familiarity with cryptocurrencies is highly advantageous.

Life at Luno:

Forward-thinking and ambitious team that values diversity, hard work, and the continuous quest for excellence.
Remote but reachable work policy gives you the freedom to choose between working from home or the office.
Improve body and mind, with excellent private medical insurance.
Free training courses on Udemy and CodeAcademy.
Zero trading0 fees with Luno from the day you start.
Generous maternity / paternity and even paw-ternity for your furry friend.
Annual Inspiration Day.
A collaborative, friendly work community, with regular social events and virtual cooking, dancing, drawing and house planting classes hosted by our Lunauts.
Free lunch and snacks.
Free access to Headspace – a full library of guided meditations, sleep stories, and music.

About us:

Luno makes it simple to buy, store and explore crypto. More than 10 million people have chosen to invest in crypto with Luno using our platform, which is available on Apple, Android and as a desktop experience. We’ve enabled over $52bn of transactions and we securely store over $1bn for our customers around the world.

Our mission is to put the power of crypto in everyone's hands because we believe that giving people access to a robust and fair financial system is a basic human right. We are with customers at every step of their investment journey with clear, jargon-free information and an easy-to-use app experience that helps people get started from as little as $10.

In order to make crypto accessible to everyone, everywhere, we’re on the ground in more than 40 markets across North America, Africa, Asia and Europe. We are registered with all local financial intelligence authorities and proud of our strong Anti-Money Laundering measures and world-leading compliance teams. All the crypto we store for our customers is regularly verified by independent auditors. Luno is the trusted guide that will bring crypto to over 1 billion people by 2030.