We are seeking to immediately fill a Coordinator, Ticketing Data position. The Coordinator, Ticketing Data will be responsible for a variety of projects and initiatives, examples of these responsibilities are as follows:
Objectives/Roles
- Own the categorization and mapping of MLB ticketing data
- Work to standardize Club ticketing data in an effort to provide accurate and relevant reporting
- Audit and reconcile ticketing data feeds with financial and Club-submitted reporting
- Build ad-hoc reports and dashboards using primary and secondary ticketing data
- Build and maintain long-term business relationships with revenue driving personnel at MLB clubs while contributing to the growth of ticketing revenue for MLB
- Assist with day-to-day management and coordination of partner relationships
- Thorough and timely documentation of revenue driving initiatives
- Support Ticketing Directors with various tasks that will lead to an increased understanding of the business and client’s needs
- Manage additional projects as assigned
Crucial Competencies/Previous Experience
- Bachelors Degree
- Masters Degree a plus
- 2+ years related experience
- Proficient in spreadsheet tools like Microsoft Excel or Google Sheets
- Proficient in SQL
- Working experience and knowledge in Looker or other business intelligence software
- Detail-oriented, organized and excellent verbal and written communication skills
- Self-motivated, strong work ethic and driven to learn
- Ability to multi-task and work under strict deadlines
- Able to manage projects from conception to implementation
- Flexible schedule: available weekends and late nights throughout the year, as needed
- Team player with the ability to develop cordial, professional relationships with all levels of MLB staff and partners as applicable
- General understanding of Internet operations including business/commerce aspects of the web
- Experience with content management systems preferable
- Familiarity with the game of baseball
- Excellent communication and organizational skills
- Basic understanding of e-commerce and ticketing
Per the NYC pay transparency law, the hiring range for this position is an hourly rate of $28.00 to $30.00. The actual offer will carefully consider a wide range of factors, including your work experience, education, skills and any other factors Major League Baseball (MLB) considers relevant to the hiring decision.