About the team
You will be joining the Fulfillment and Experience (F&E) team at Meesho, working on enabling Meesho to deliver a world-class experience to our customers. As one of the prime movers in the e-commerce logistics ecosystem, the F&E team is solving industry-defining problems at scale that few startups can offer globally.
About the Role
As an Assistant Manager- F&E, you'll be responsible for identifying key problems, setting the priorities, coming up with solutions and driving implementation. In order to drive implementation, you'll get complete autonomy in terms of the team and processes that you would want to set up. You'll also be responsible for shaping up the right solutions in coordination with the product team, in case your solution requires tech interventions.
What You Will Do
Design programs to improve supplier and user experience metrics, driving improvement in NPS or relevant operational metricsOwn a key part of experience improvement for one or more of marketplace participants- our entrepreneurs, their customers, or our suppliersInfluence product development choices using data and insights which originate from in-depth knowledge of your program Drive program adherence with operations teams and continuously solve edge cases with suboptimal outcomes due to current processes Engage the Meesho Leadership as active stakeholders in problem-solving for your programsManage both internal and external stakeholders to drive the success of the programs you own.This role demands strong generalist problem-solving skills and provides opportunities for mobility across various business verticals within the organisation.What you will need
Candidates from premier institutes with 2–3 years of total work experience are preferred.Prior experience in Fulfilment, 3PL logistics, and end-to-end supply chain operations—especially within tech-driven startups—is a strong plus.Demonstrated strength in problem-solving and analytical thinking.Excellent project management skills, with the ability to lead cross-functional teams, manage complex projects, and prioritise high-impact initiatives. Solid project management skills: ability to lead and collaborate with cross-functional partners, prioritize high impact activities, and work on complex projectsA data-driven and curious mindset, with a strong instinct for interpreting data patterns.Candidates with SQL experience (basic level) preferred
