Site Reliability Engineer II

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About the Team

When 5% of Indian households shop with us, it’s important to build resilient systems to manage millions of orders every day. We’ve done this – with zero downtime! 😎 

Sounds impossible? Well, that’s the kind of Engineering muscle that has helped Meesho become the e-commerce giant that it is today. We value speed over perfection, and see failures as opportunities to become better. We’ve taken steps to inculcate a strong ‘Founder’s Mindset’ across our engineering teams, making us grow and move fast.

We place special emphasis on the continuous growth of each team member - and we do this with regular 1-1s and open communication. As Site Reliability Engineer (SRE), you’ll be part of self-starters who thrive on teamwork and constructive feedback. 

We know how to party as hard as we work! If we aren’t building unparalleled tech solutions, you can find us debating the plot points of our favourite books and games – or even gossiping over chai. So, if a day filled with building impactful solutions with a fun team sounds appealing to you, join us.

About the Role

As Site Reliability Engineer, you’ll contribute to the growth of the company by planning, building, establishing and following site reliability engineering practices proactively. You’ll also work closely with other engineering teams and establish well-oiled collaborations within the organisation to ensure seamless reliability/scalability. 

As an SDE2 SRE, you will be responsible for managing and supporting our company's BAU operations, handling observability between different business units and conducting proof-of-concepts (POCs) to cater to the requirements of engineering teams. You would also be responsible to ensure uptime of Meesho’s systems are met and take part in incident management.

What you will do

  • Manage and maintain day-to-day BAU operations, including monitoring system performance, troubleshooting issues, and ensuring high availability.
  • Contribute to the automation and platformization of repeated tasks using conventional and advanced technology by building software to support.
  • Collaborate with engineering teams and support the observability requirements maintenance of the Observability Stack (Grafana, VMStack etc).
  • Develop and maintain automation scripts and tools to streamline operational processes.
  • Maintain SLI, and SLO and ensure these adhere to SLA defined.
  • Ensure observability around the uptime of systems are available and take necessary actions to triage issues with respective service teams and stakeholders.
  • Manage Org-wide observability setup including metrics and logging. Enhancing capability and getting well-versed with the PromQL queries. 
  • Collaborate with engineering teams to provide quicker solutions during the firefighting and help improve the overall process. 
  • Support DevOps team for managing BAU Monitor and analyze system logs and performance metrics to identify areas for improvement and take proactive measures.
  • Have an understanding of the incident management process and alerting systems like Pagerduty, Alertmanager.
  • Stay up to date with industry trends and best practices in SRE, observability, alerting and infrastructure automation.
  • Actively participate in rotational on-call duties to ensure continuous operational support.
  • What you will need

  • Experience as a DEVOPS / SRE for at least 3+ year.Strong knowledge of cloud computing platforms such as AWS or Google Cloud.
  • Experience with containerization technologies such as Docker and orchestration tools like Kubernetes.
  • Proficiency in programming and scripting languages such as Java, Python, Go, JavaScript, and Bash.
  • Have the capability to develop and maintain software written in any programming language.
  • Understanding with infrastructure-as-code (IaC) tools such as Terraform, Ansible or CloudFormation.
  • Having a development mindset and excellent coding skills with hands-on experience in API/UI development is mandatory.
  • Excellent communication and collaboration skills.
  • Bachelor's degree in Computer Science, and IT from Premium Universities.
  • About us 

    Welcome to Meesho, where every story begins with a spark of inspiration and a dash of entrepreneurial spirit. We're not just a platform; we're your partner in turning dreams into realities.

    Our Mission

    Democratising internet commerce for everyone- Meesho (Meri shop) started with a single idea in mind -to be an e-commerce destination for the next billion Indian consumers and enable 100 million small businesses to succeed online. We provide sellers with a range of industry-first benefits such as zero commission and the lowest shipping cost.  Over 1.75 million sellers are registered on Meesho, growing their business by tapping the company’s massive customer base, state-of-the-art tech infrastructure, pan-India logistics at the lowest cost through third-party logistics providers in an 'Everyday Lowest Cost' channel for sellers. Affordable, relatable merchandise mirroring local markets has helped us make inroads with first-time internet users in the country. We cater to an underserved and unique customer base and cover every serviceable pincode in the country. Our unique business model and continuous innovation has enabled us to become the first Indian horizontal E-commerce company.

    Culture and Total Rewards

    Our focus is on cultivating a dynamic workplace characterized by high impact and performance excellence. We prioritize a people-centric culture, dedicated to hiring and developing exceptional talent. Total rewards at  Meesho comprises of a comprehensive set of elements - monetary, non monetary, tangible and intangible in nature. Our 11 guiding principles, or "Mantras," are the backbone of how we operate -  influencing everything from recognition and evaluation to growth discussions. Daily rituals & processes like “Reflections”, “Listen or Die” , Internal Mobility Program, Talent Reviews, Continuous Performance Management - all  embody these principles. 
    We provide market leading compensation - both cash and equity-based - specific  to job roles, individual experience and skill along with our employee centric benefits and work environment. We focus extensively on holistic wellness - through our MeeCare Program - encompassing benefits and policies across physical, mental, financial, and social wellness aspects. This includes extensive medical insurance benefits for employees and their families, wellness initiatives like telehealth, wellness events, and gym & recreational discounts etc. To support work-life balance, we provide generous leave policies, parental support benefits, retirement benefits, and learning and development assistance. Through gratitude for stretched work, personalized gifts, engagement & fun at work - we promote employee delight at the workplace. Many other benefits such as salary advance support, relocation assistance, and flexible benefits plans further enrich the Meesho employee experience.

    Know more about Meesho here : https://www.meesho.io/