Warehouse Manager - Kolkata

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2 months old

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About the Team

Meesho Grocery, one of the fastest growing companies in the B2C grocery industry. It has a presence in 3 cities and is planning to expand in many more cities in the next 6 months. You will be part of the most dynamic supply chain team. Fulfillment center comes with a lot of new challenges and growth opportunities, where one get to learn and implement new things.

About the Role

The company is seeking to appoint a Manager – Fulfillment to ensure fulfillment of product delivery to customers including order management and processing while maximizing quality assurance, cost effectiveness and profitability. This position requires regular coordination with the order processing team and the delivery team.

What will you do

  • Managing 3P team.
  • Direct and oversee the order fulfillment process; and manage the team responsible for order management, administration, and shipping.
  • Work closely with inventory planning, warehouse and logistics groups to drive process improvements and meet 100% availability and shipping objectives as per agreed timelines.
  • Operate cross-functionally with members of the transportation, merchant, inventory control, and central stakeholder teams.
  • Communicate with customers, vendors and shipping carriers to maximize flexibility, minimize expenses and product/packaging damage.
  • Monitor and resolve operational issues that impact order fulfilment.
  • Identify and resolve customer experience risks, including warehouse and system integration issues and work closely with customer service to fully analyze the consumer experience.

    • What will you Need

  • 2-4 years of relevant experience in Supply Chain Management & Logistics
  • Excellent time management, communication and team work skills
  • Great interpersonal skills and with a strong sense of ownership
  • Go Getter Attitude
  • Excellent relationship building skills
  • Should be highly adaptable to a dynamic working environment 
  • Good grasp of working with Google Sheets/Excel
  • Understanding of processes and then the ability to train further
  • Good with numbers
    • About us 

    Welcome to Meesho, where every story begins with a spark of inspiration and a dash of entrepreneurial spirit. We're not just a platform; we're your partner in turning dreams into realities.

    Our Mission

    Democratising internet commerce for everyone- Meesho (Meri shop) started with a single idea in mind -to be an e-commerce destination for the next billion Indian consumers and enable 100 million small businesses to succeed online. We provide sellers with a range of industry-first benefits such as zero commission and the lowest shipping cost.  Over 1.75 million sellers are registered on Meesho, growing their business by tapping the company’s massive customer base, state-of-the-art tech infrastructure, pan-India logistics at the lowest cost through third-party logistics providers in an 'Everyday Lowest Cost' channel for sellers. Affordable, relatable merchandise mirroring local markets has helped us make inroads with first-time internet users in the country. We cater to an underserved and unique customer base and cover every serviceable pincode in the country. Our unique business model and continuous innovation has enabled us to become the first Indian horizontal E-commerce company.

    Culture and Total Rewards

    Our focus is on cultivating a dynamic workplace characterized by high impact and performance excellence. We prioritize a people-centric culture, dedicated to hiring and developing exceptional talent. Total rewards at  Meesho comprises of a comprehensive set of elements - monetary, non monetary, tangible and intangible in nature. Our 11 guiding principles, or "Mantras," are the backbone of how we operate -  influencing everything from recognition and evaluation to growth discussions. Daily rituals & processes like “Reflections”, “Listen or Die” , Internal Mobility Program, Talent Reviews, Continuous Performance Management - all  embody these principles. 
    We provide market leading compensation - both cash and equity-based - specific  to job roles, individual experience and skill along with our employee centric benefits and work environment. We focus extensively on holistic wellness - through our MeeCare Program - encompassing benefits and policies across physical, mental, financial, and social wellness aspects. This includes extensive medical insurance benefits for employees and their families, wellness initiatives like telehealth, wellness events, and gym & recreational discounts etc. To support work-life balance, we provide generous leave policies, parental support benefits, retirement benefits, and learning and development assistance. Through gratitude for stretched work, personalized gifts, engagement & fun at work - we promote employee delight at the workplace. Many other benefits such as salary advance support, relocation assistance, and flexible benefits plans further enrich the Meesho employee experience.

    Know more about Meesho here : https://www.meesho.io/