At Mitratech, we are a team of technocrats focused on building world-class products that simplify operations in the Legal, Risk, Compliance, and HR functions. We are a close-knit, globally dispersed team that thrives in an ecosystem that supports individual excellence and takes pride in its diverse and inclusive work culture centered around great people practices, learning opportunities, and having fun! Our culture is the ideal blend of entrepreneurial spirit and enterprise investment, enabling the chance to move at a rapid pace with some of the most complex, leading-edge technologies available.
For over 35 years, the experts at Mitratech have been focused on solving the complex needs. Today, we serve 20,000 client companies of all sizes globally, representing 30% of the Fortune 500 and over 500,000 users in over 160 countries.
As we continue to grow, we’re always looking for resourceful, enthusiastic, and fresh perspectives. Join our global team and see what makes Mitratech a truly exceptional place to work!
Job Overview
The Sec Ops Analyst I is part of the Security Operations (Sec Ops) team. Reporting to the Director of Sec Ops, this role will contribute to organizational audits, internal assessments, information gathering, security questionnaire documentation, compliance suggestions ad client assessments. This position will be providing critical information to both the Sec Ops and the Enterprise Risk teams at Mitratech.
Essential Duties & Responsibilities:
- Content Contribution: Research, write, and review security-specific content for RFPs and RFIs, ensuring accuracy, completeness, and alignment with organizational capabilities and standards.
- Subject Matter Expertise: Act as a subject matter expert for security operations within RFP/RFI responses, particularly on topics like incident response processes, security monitoring capabilities, threat detection, log management, and security controls.
- Documentation Alignment: Ensure that RFP/RFI responses accurately reflect the organization's current security policies, procedures, technologies, and operational practices.
- Collaboration & Coordination: Work closely with Sales, Legal, Compliance, Engineering, and other technical teams to gather necessary information, clarify requirements, and ensure a unified and comprehensive response.
- Content Library Maintenance: Contribute to the development and maintenance of a centralized repository of security-related answers, templates, and boilerplate content for future RFP/RFI responses.
- Compliance & Standards Alignment: Articulate how the organization's security operations align with relevant industry standards, regulations, and frameworks (e.g., NIST, ISO 27001, SOC 2, GDPR, HIPAA) within RFP/RFI documentation.
- General & Professional Development Continuous Learning: Stay current with the latest cybersecurity threats, trends, technologies, and best practices through continuous education, certifications, and industry participation.
- Process Improvement: Identify and recommend improvements to SecOps processes, tools, and documentation.
- Communication: Effectively communicate security risks, incidents, and operational status to both technical and non-technical stakeholders.
Requirements & Skills:
- Excellent communication skills (verbal and written) with ability to flex communication styles based on audience, including internal and external stakeholders.
- Knowledge of emerging technology concepts, strategies, and methodologies.
- Understanding of applicable laws, regulations, and information security trends.
- Customer-centric approach while applying high-level business objectives.
- Critical thinking and problem-solving abilities to drive technical, process, and people-oriented solutions across the enterprise.
- Ability to negotiate and justify compromises between risk, business, and technology needs.
- Ability to multitask, strong attention to detail, self-motivated willingness to take initiative and ownership.
- Bachelor’s degree in technical discipline or management (information systems emphasis) or relevant experience within risk management and information security disciplines (emphasis on risk mitigation and security processes).
We are an equal-opportunity employer that values diversity at all levels. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability, or veteran status.